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ABSTRACT: Introduction
Communication and teamwork failures are a common cause of adverse events. Residency programs, with a mandate to teach systems-based practice, are particularly challenged to address these important skills.Aim
To develop a multidisciplinary teamwork training program focused on teaching teamwork behaviors and communication skills.Setting
Internal medicine residents, hospitalists, nurses, pharmacists, and all other staff on a designated inpatient medical unit at an academic medical center.Program description
We developed a 4-h teamwork training program as part of the Triad for Optimal Patient Safety (TOPS) project. Teaching strategies combined didactic presentation, facilitated discussion using a safety trigger video, and small-group scenario-based exercises to practice effective communication skills and team behaviors. Development, planning, implementation, delivery, and evaluation of TOPS Training was conducted by a multidisciplinary team.Program evaluation
We received 203 evaluations with a mean overall rating for the training of 4.49 +/- 0.79 on a 1-5 scale. Participants rated the multidisciplinary educational setting highly at 4.59 +/- 0.68.Discussion
We developed a multidisciplinary teamwork training program that was highly rated by all participating disciplines. The key was creating a shared forum to learn about and discuss interdisciplinary communication and teamwork.
SUBMITTER: Sehgal NL
PROVIDER: S-EPMC2596515 | biostudies-literature | 2008 Dec
REPOSITORIES: biostudies-literature
Sehgal Niraj L NL Fox Michael M Vidyarthi Arpana R AR Sharpe Bradley A BA Gearhart Susan S Bookwalter Thomas T Barker Jack J Alldredge Brian K BK Blegen Mary A MA Wachter Robert M RM
Journal of general internal medicine 20081002 12
<h4>Introduction</h4>Communication and teamwork failures are a common cause of adverse events. Residency programs, with a mandate to teach systems-based practice, are particularly challenged to address these important skills.<h4>Aim</h4>To develop a multidisciplinary teamwork training program focused on teaching teamwork behaviors and communication skills.<h4>Setting</h4>Internal medicine residents, hospitalists, nurses, pharmacists, and all other staff on a designated inpatient medical unit at ...[more]