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A multidisciplinary teamwork training program: the Triad for Optimal Patient Safety (TOPS) experience.


ABSTRACT:

Introduction

Communication and teamwork failures are a common cause of adverse events. Residency programs, with a mandate to teach systems-based practice, are particularly challenged to address these important skills.

Aim

To develop a multidisciplinary teamwork training program focused on teaching teamwork behaviors and communication skills.

Setting

Internal medicine residents, hospitalists, nurses, pharmacists, and all other staff on a designated inpatient medical unit at an academic medical center.

Program description

We developed a 4-h teamwork training program as part of the Triad for Optimal Patient Safety (TOPS) project. Teaching strategies combined didactic presentation, facilitated discussion using a safety trigger video, and small-group scenario-based exercises to practice effective communication skills and team behaviors. Development, planning, implementation, delivery, and evaluation of TOPS Training was conducted by a multidisciplinary team.

Program evaluation

We received 203 evaluations with a mean overall rating for the training of 4.49 +/- 0.79 on a 1-5 scale. Participants rated the multidisciplinary educational setting highly at 4.59 +/- 0.68.

Discussion

We developed a multidisciplinary teamwork training program that was highly rated by all participating disciplines. The key was creating a shared forum to learn about and discuss interdisciplinary communication and teamwork.

SUBMITTER: Sehgal NL 

PROVIDER: S-EPMC2596515 | biostudies-literature | 2008 Dec

REPOSITORIES: biostudies-literature

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Publications

A multidisciplinary teamwork training program: the Triad for Optimal Patient Safety (TOPS) experience.

Sehgal Niraj L NL   Fox Michael M   Vidyarthi Arpana R AR   Sharpe Bradley A BA   Gearhart Susan S   Bookwalter Thomas T   Barker Jack J   Alldredge Brian K BK   Blegen Mary A MA   Wachter Robert M RM  

Journal of general internal medicine 20081002 12


<h4>Introduction</h4>Communication and teamwork failures are a common cause of adverse events. Residency programs, with a mandate to teach systems-based practice, are particularly challenged to address these important skills.<h4>Aim</h4>To develop a multidisciplinary teamwork training program focused on teaching teamwork behaviors and communication skills.<h4>Setting</h4>Internal medicine residents, hospitalists, nurses, pharmacists, and all other staff on a designated inpatient medical unit at  ...[more]

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