Organizational and market influences on physician performance on patient experience measures.

ABSTRACT:

Objective

To examine the extent to which medical group and market factors are related to individual primary care physician (PCP) performance on patient experience measures.

Data sources

This study employs Clinician and Group CAHPS survey data (n=105,663) from 2,099 adult PCPs belonging to 34 diverse medical groups across California. Medical group directors were interviewed to assess the magnitude and nature of financial incentives directed at individual physicians and the adoption of patient experience improvement strategies. Primary care services area (PCSA) data were used to characterize the market environment of physician practices.

Study design

We used multilevel models to estimate the relationship between medical group and market factors and physician performance

SUBMITTER: Rodriguez HP 

PROVIDER: S-EPMC2699913 | biostudies-literature | 2009 Jun

REPOSITORIES: biostudies-literature