Collecting patient race/ethnicity and primary language data in ambulatory care settings: a case study in methodology.
Ontology highlight
ABSTRACT: Objective
To collect patient race/ethnicity and language (r/e/l) in an ambulatory care setting.Data sources/study setting
The Palo Alto Medical Foundation (PAMF), December 2006-May 2008.Study design
Three pilot studies: (1) Comparing mail versus telephone versus clinic visit questionnaire distribution; (2) comparing the front desk method (FDM) versus exam room method (ERM) in the clinic visit; and (3) determining resource allocation necessary for data entry.Data collection/extraction methods
Studies were planned and executed by PAMF's Quality and Planning division.Principal findings
Collecting r/e/l data during clinic visits elicited the highest response rate. The FDM yielded higher response rate than the ERM. One full-time equivalent is initially necessary for data entry.Conclusions
Conducting sequential studies can help guide r/e/l collection in a short time frame.
SUBMITTER: Palaniappan LP
PROVIDER: S-EPMC2754558 | biostudies-literature | 2009 Oct
REPOSITORIES: biostudies-literature
Publications
Collecting patient race/ethnicity and primary language data in ambulatory care settings: a case study in methodology.
Palaniappan Latha P LP Wong Eric C EC Shin Jessica J JJ Moreno Maria R MR Otero-Sabogal Regina R
Health services research 20090622 5 Pt 1
<h4>Objective</h4>To collect patient race/ethnicity and language (r/e/l) in an ambulatory care setting.<h4>Data sources/study setting</h4>The Palo Alto Medical Foundation (PAMF), December 2006-May 2008.<h4>Study design</h4>Three pilot studies: (1) Comparing mail versus telephone versus clinic visit questionnaire distribution; (2) comparing the front desk method (FDM) versus exam room method (ERM) in the clinic visit; and (3) determining resource allocation necessary for data entry.<h4>Data colle ...[more]
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