Case study: the health SmartLibrary experiences in web personalization and customization at the Galter health sciences library, Northwestern University.

ABSTRACT:

Question

How can the user's access to health information, especially full-text articles, be improved? The solution is building and evaluating the Health SmartLibrary (HSL).

Setting

The setting is the Galter Health Sciences Library, Feinberg School of Medicine, Northwestern University.

Method

The HSL was built on web-based personalization and customization tools: My E-Resources, Stay Current, Quick Search, and File Cabinet. Personalization and customization data were tracked to show user activity with these value-added, online services.

Main results

Registration data indicated that users were receptive to personalized resource selection and that the automated application of specialty-based, personalized HSLs was more frequently adopted than manual customization by users. Those who did customize customized My E-Resources and Stay Current more often than Quick Search and File Cabinet. Most of those who customized did so only once.

Conclusion

Users did not always take advantage of the services designed to aid their library research experiences. When personalization is available at registration, users readily accepted it. Customization tools were used less frequently; however, more research is needed to determine why this was the case.

SUBMITTER: Shedlock J 

PROVIDER: S-EPMC2859266 | biostudies-literature | 2010 Apr

REPOSITORIES: biostudies-literature