Improving the efficiency of physical examination services.

ABSTRACT: The objective of our project was to improve the efficiency of the physical examination screening service of a large hospital system. We began with a detailed simulation model to explore the relationships between four performance measures and three decision factors. We then attempted to identify the optimal physician inquiry starting time by solving a goal-programming problem, where the objective function includes multiple goals. One of our simulation results shows that the proposed optimal physician inquiry starting time decreased patient wait times by 50% without increasing overall physician utilization.

SUBMITTER: Song WT 

PROVIDER: S-EPMC2904461 | biostudies-literature | 2010 Aug

REPOSITORIES: biostudies-literature