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Use of mobile devices to answer online surveys: implications for research.


ABSTRACT: There is a growing use of mobile devices to access the Internet. We examined whether participants who used a mobile device to access a brief online survey were quicker to respond to the survey but also, less likely to complete it than participants using a traditional web browser.Using data from a recently completed online intervention trial, we found that participants using mobile devices were quicker to access the survey but less likely to complete it compared to participants using a traditional web browser. More concerning, mobile device users were also less likely to respond to a request to complete a six week follow-up survey compared to those using traditional web browsers.With roughly a third of participants using mobile devices to answer an online survey in this study, the impact of mobile device usage on survey completion rates is a concern.ClinicalTrials.gov: NCT01521078.

SUBMITTER: Cunningham JA 

PROVIDER: S-EPMC3708744 | biostudies-literature | 2013 Jul

REPOSITORIES: biostudies-literature

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Use of mobile devices to answer online surveys: implications for research.

Cunningham John A JA   Neighbors Clayton C   Bertholet Nicolas N   Hendershot Christian S CS  

BMC research notes 20130708


<h4>Background</h4>There is a growing use of mobile devices to access the Internet. We examined whether participants who used a mobile device to access a brief online survey were quicker to respond to the survey but also, less likely to complete it than participants using a traditional web browser.<h4>Findings</h4>Using data from a recently completed online intervention trial, we found that participants using mobile devices were quicker to access the survey but less likely to complete it compare  ...[more]

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