Dataset Information

The Second Victim Experience and Support Tool: Validation of an Organizational Resource for Assessing Second Victim Effects and the Quality of Support Resources.

ABSTRACT: Medical errors and unanticipated negative patient outcomes can damage the well-being of health care providers. These affected individuals, referred to as "second victims," can experience various psychological and physical symptoms. Support resources provided by health care organizations to prevent and reduce second victim-related harm are often inadequate. In this study, we present the development and psychometric evaluation of the Second Victim Experience and Support Tool (SVEST), a survey instrument that can assist health care organizations to implement and track the performance of second victim support resources.The SVEST (29 items representing 7 dimensions and 2 outcome variables) was completed by 303 health care providers involved in direct patient care. The survey collected responses on second victim-related psychological and physical symptoms and the quality of support resources. Desirability of possible support resources was also measured. The SVEST was assessed for content validity, internal consistency, and construct validity with confirmatory factor analysis.Confirmatory factor analysis results suggested good model fit for the survey. Cronbach ? reliability scores for the survey dimensions ranged from 0.61 to 0.89. The most desired second victim support option was "A respected peer to discuss the details of what happened."The SVEST can be used by health care organizations to evaluate second victim experiences of their staff and the quality of existing support resources. It can also provide health care organization leaders with information on second victim-related support resources most preferred by their staff. The SVEST can be administered before and after implementing new second victim resources to measure perceptions of effectiveness.

SUBMITTER: Burlison JD

PROVIDER: S-EPMC4342309 | biostudies-literature | 2017 Jun

REPOSITORIES: biostudies-literature

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The Second Victim Experience and Support Tool: Validation of an Organizational Resource for Assessing Second Victim Effects and the Quality of Support Resources.

Burlison Jonathan D JD Scott Susan D SD Browne Emily K EK Thompson Sierra G SG Hoffman James M JM

Journal of patient safety 20170601 2

<h4>Objectives</h4>Medical errors and unanticipated negative patient outcomes can damage the well-being of health care providers. These affected individuals, referred to as "second victims," can experience various psychological and physical symptoms. Support resources provided by health care organizations to prevent and reduce second victim-related harm are often inadequate. In this study, we present the development and psychometric evaluation of the Second Victim Experience and Support Tool (SV ...[more]

PMID: 25162208

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Project description:Humans are highly motivated to achieve shared reality - common inner states (i.e., judgments, opinions, attitudes) with others about a target object. Scholarly interest in the phenomenon has been rapidly growing over the last decade, culminating in the development of a five-item self-report scale for Shared Reality about a Target (SR-T; Schmalbach et al., unpublished). The present study aims to validate the German version of the scale. Individuals can establish shared reality either by receiving social verification (i.e., agreement or confirmation from an interaction partner) or by aligning their inner state with that of their partner. To increase the scope of the present validation, we implemented both pathways of shared-reality creation in three studies (N = 522). Study 1 employed a social judgment task, in which participants assessed ambiguous social situations and received confirming (vs. disconfirming) feedback from their partner. Studies 2 and 3 build on the saying-is-believing paradigm, in which participants align their own evaluation of the target with their partner's judgment. Based on an evaluatively ambiguous description, participants communicated about a target person and later recalled information about the target (Study 2). To further generalize the findings, message production was omitted from the paradigm in Study 3. Overall, the five-item model of the SR-T evinced good fit and reliability. In Study 1, the SR-T reflected experimentally induced differences in commonality of judgments- even when controlling for several related state measures, such as Inclusion of Other in the Self and Need Threat. In Studies 2 and 3, the SR-T predicted participants' evaluative recall bias, which is an established, indirect index of communicators' shared-reality creation. This effect was stronger when participants overtly communicated with their study partner, but it still emerged without overt communication. Across all studies, correlations with related constructs support the convergent validity of the SR-T. In sum, we recommend the use of the SR-T in research on interpersonal processes and communication.

Project description:ObjectivesPatient-identified need is key to delivering holistic, supportive, person-centred care, but we lack tools enabling patients to express what they need to manage life with a long-term condition. The Support Needs Approach for Patients (SNAP) tool was developed to enable patients with advanced chronic obstructive pulmonary disease (COPD) identify and express their unmet support needs to healthcare professionals (HCPs), but its validity is unknown. This study aimed to establish face, content and criterion validity of the SNAP tool.DesignTwo-stage mixed-methods study involving patients with advanced COPD and their carers. Stage 1: Face and content validity assessed though focus groups involving patients and carers considering appropriateness, relevance and completeness of the SNAP tool. Data were analysed using conventional content analysis. Stage 2: Content and criterion validity assessed in a postal survey through patient self-completion of the SNAP tool and disease impact measures (Chronic Respiratory Questionnaire, COPD Assessment Test, and Hospital Anxiety and Depression Scale). Content validity assessed using summary statistics; criterion validity via correlations between tool items and impact measures.Settings and participantsTwo hundred and forty patients and carers participated. Stage 1 patient and informal carer participants were recruited from two primary care practices and Stage 2 patients from 28 practices. Participating practices located in the East of England were recruited via the NIHR Clinical Research Network: Eastern.ResultsPatients and carers found the tool patient-friendly and comprehensive, with potential clinical utility. No tool items were redundant. Clear correlations were found between tool items and the majority of items in the impact measures.ConclusionsThe SNAP tool has good face, content and criterion validity. It has potential to support the delivery of holistic, supportive, person-centred care by enabling patients to identify and express their unmet support needs to HCPs.

Dataset Information

The Second Victim Experience and Support Tool: Validation of an Organizational Resource for Assessing Second Victim Effects and the Quality of Support Resources.

Publications

The Second Victim Experience and Support Tool: Validation of an Organizational Resource for Assessing Second Victim Effects and the Quality of Support Resources.

Similar Datasets

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