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Exploring patients' views of primary care consultations with contrasting interventions for acute cough: a six-country European qualitative study.


ABSTRACT:

Background

In a pan-European randomised controlled trial (GRACE INTRO) of two interventions, (i) a point-of-care C-reactive protein test and/or (ii) training in communication skills and use of an interactive patient booklet, both interventions resulted in large reductions in antibiotic prescribing for acute cough.

Aims

This process evaluation explored patients' views of primary care consultations using the two interventions in six European countries.

Methods

Sixty-two interviews were conducted with patients who had participated in the GRACE INTRO trial. Interviews were transcribed verbatim and translated into English where necessary. Analysis used techniques from thematic and framework analysis.

Results

Most patients were satisfied with their consultation despite many not receiving an antibiotic. Patients appeared to accept the use of both intervention approaches. A minority, but particularly in the trial arm with both interventions, reported that they would wait longer before consulting for cough in future.

Conclusions

Patients perceived that both interventions supported the general practitioner's (GP's) prescribing decisions by helping them understand when an antibiotic was, and was not, needed. Patients consulting with acute cough had largely positive views about the GP's enhanced communication skills, which included understanding their concerns, and the use of a near-patient test as an additional investigation.

SUBMITTER: Tonkin-Crine S 

PROVIDER: S-EPMC4373386 | biostudies-literature | 2014 Jul

REPOSITORIES: biostudies-literature

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Exploring patients' views of primary care consultations with contrasting interventions for acute cough: a six-country European qualitative study.

Tonkin-Crine Sarah S   Anthierens Sibyl S   Francis Nick A NA   Brugman Curt C   Fernandez-Vandellos Patricia P   Krawczyk Jaroslaw J   Llor Carl C   Yardley Lucy L   Coenen Samuel S   Godycki-Cwirko Maciek M   Butler Christopher C CC   Verheij Theo J M TJ   Goossens Herman H   Little Paul P   Cals Jochen W JW  

NPJ primary care respiratory medicine 20140717


<h4>Background</h4>In a pan-European randomised controlled trial (GRACE INTRO) of two interventions, (i) a point-of-care C-reactive protein test and/or (ii) training in communication skills and use of an interactive patient booklet, both interventions resulted in large reductions in antibiotic prescribing for acute cough.<h4>Aims</h4>This process evaluation explored patients' views of primary care consultations using the two interventions in six European countries.<h4>Methods</h4>Sixty-two inter  ...[more]

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