Do 360-degree feedback survey results relate to patient satisfaction measures?
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ABSTRACT:
SUBMITTER: Hageman MG
PROVIDER: S-EPMC4385380 | biostudies-literature | 2015 May
REPOSITORIES: biostudies-literature
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Do 360-degree feedback survey results relate to patient satisfaction measures?
Hageman Michiel G J S MG Ring David C DC Gregory Paul J PJ Rubash Harry E HE Harmon Larry L
Clinical orthopaedics and related research 20150501 5
<h4>Background</h4>There is evidence that feedback from 360-degree surveys-combined with coaching-can improve physician team performance and quality of patient care. The Physicians Universal Leadership-Teamwork Skills Education (PULSE) 360 is one such survey tool that is used to assess work colleagues' and coworkers' perceptions of a physician's leadership, teamwork, and clinical practice style. The Clinician & Group-Consumer Assessment of Healthcare Providers and System (CG-CAHPS), developed by ...[more]
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