Evaluating the impact of a 'virtual clinic' on patient experience, personal and provider costs of care in urinary incontinence: A randomised controlled trial.

ABSTRACT:

Objective

To evaluate the impact of using a 'virtual clinic' on patient experience and cost in the care of women with urinary incontinence.

Materials and methods

Women, aged > 18 years referred to a urogynaecology unit were randomised to either (1) A Standard Clinic or (2) A Virtual Clinic. Both groups completed a validated, web-based interactive, patient-reported outome measure (ePAQ-Pelvic Floor), in advance of their appointment followed by either a telephone consultation (Virtual Clinic) or face-to-face consultation (Standard Care). The primary outcome was the mean 'short-term outcome scale' score on the Patient Experience Questionnaire (PEQ). Secondary Outcome Measures included the other domains of the PEQ (Communications, Emotions and Barriers), Client Satisfaction Ques

SUBMITTER: Jones G 

PROVIDER: S-EPMC5773012 | biostudies-literature | 2018

REPOSITORIES: biostudies-literature