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Service quality and parents' willingness to get adolescents HPV vaccine from pharmacists.

ABSTRACT: We sought to examine whether pharmacy service quality was associated with parents' willingness to have immunizing pharmacists administer human papillomavirus (HPV) vaccine to their adolescent children. Participants were a national sample of 1504 US parents of adolescents ages 11 to 17 who completed an online survey in 2014. Analyses used structural equation modeling. Parents rated service quality and feelings of satisfaction with their pharmacies as moderate to high. Many (44%) were willing to get HPV vaccine from immunizing pharmacists for their adolescent children. Compared with parents who went to chain pharmacies, parents who went to independent pharmacies gave higher ratings of service quality (professionalism, confidentiality, milieu, all p?

SUBMITTER: Shah PD 

PROVIDER: S-EPMC5843559 | biostudies-literature | 2018 Apr

REPOSITORIES: biostudies-literature

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Service quality and parents' willingness to get adolescents HPV vaccine from pharmacists.

Shah Parth D PD   Calo William A WA   Marciniak Macary W MW   Golin Carol E CE   Sleath Betsy L BL   Brewer Noel T NT  

Preventive medicine 20180109

We sought to examine whether pharmacy service quality was associated with parents' willingness to have immunizing pharmacists administer human papillomavirus (HPV) vaccine to their adolescent children. Participants were a national sample of 1504 US parents of adolescents ages 11 to 17 who completed an online survey in 2014. Analyses used structural equation modeling. Parents rated service quality and feelings of satisfaction with their pharmacies as moderate to high. Many (44%) were willing to g  ...[more]

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