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Electronic checklists improve referral letters in gastroenterology: a randomized vignette survey.


ABSTRACT: Objective:Investigate whether gastroenterologists rate the quality of referral letters higher if electronic dynamic checklist items are added to a standard free-text referral letter. Assess how this affects the gastroenterologists' assessment of the patient's need for healthcare and the agreement between their assessments. Design:Randomized vignette study. Setting:Norwegian primary gastroenterology services. Participants:Thirty-two Norwegian gastroenterologists. Intervention:Between June 2015 and January 2016, participants were recruited through an open invitation to all members of the Norwegian Society of Gastroenterology. They were asked to rate 16 referral letters (vignettes) in a web interface: eight letters in free text following a general template and eight letters based on a general referral template combined with diagnosis-specific checklist items. The study was completed in two subsequent rounds ?3 months apart. Main Outcome Measures:Quality of referral letters assessed on a rating scale from 0 to 10. Agreement in the referral assessment and accuracy of the selection of correct preliminary diagnosis and appropriate work-up. Results:The mean quality assesses on the rating scale was 7.0 (95% confidence interval [CI] 6.8-7.2) for all letters combined (n = 511), 6.5(CI 6.2-6.8) for the free-text referrals (n = 256) and 7.5(CI 7.3-7.7) for the checklist referrals (n = 255) (P < 0.001, paired t-test). No difference was observed in the triage of the patients, but fewer gastroenterologists felt the need to collect additional information about the patients in the checklist group. Conclusion:Checklist items may ease the assessment of the referrals for gastroenterologists. We were not able to show that checklists significantly influence the management of patients.

SUBMITTER: Eskeland SL 

PROVIDER: S-EPMC6047431 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature

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Electronic checklists improve referral letters in gastroenterology: a randomized vignette survey.

Eskeland Sigrun Losada SL   Rueegg Corina Silvia CS   Brunborg Cathrine C   Aabakken Lars L   de Lange Thomas T  

International journal for quality in health care : journal of the International Society for Quality in Health Care 20180701 6


<h4>Objective</h4>Investigate whether gastroenterologists rate the quality of referral letters higher if electronic dynamic checklist items are added to a standard free-text referral letter. Assess how this affects the gastroenterologists' assessment of the patient's need for healthcare and the agreement between their assessments.<h4>Design</h4>Randomized vignette study.<h4>Setting</h4>Norwegian primary gastroenterology services.<h4>Participants</h4>Thirty-two Norwegian gastroenterologists.<h4>I  ...[more]

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