Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England.

ABSTRACT:

Background

With the advent and popularity of social media and consumer rating websites, as well as the emergence of the digitally engaged patient, there has been an increased interest in doctor rating websites or online patient feedback websites, both inside and outside academia. However, there is very little known about how the public across England views such rating websites as a mode to give patient experience feedback.

Objective

The aim of the overall study was to measure and understand public awareness, usage, and attitudes towards doctor rating websites as a mode to give experiential feedback about GPs in general practice in England. This paper reports on the findings of one of the aims of the study, which was to measure public awareness, current usage and future consi

SUBMITTER: Patel S 

PROVIDER: S-EPMC6083046 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature