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Long length of stay at the emergency department is mostly caused by organisational factors outside the influence of the emergency department: A root cause analysis.


ABSTRACT:

Background

Emergency department (ED) crowding is common and associated with increased costs and negative patient outcomes. The aim of this study was to conduct an in-depth analysis to identify the root causes of an ED length of stay (ED-LOS) of more than six hours.

Methods

An observational retrospective record review study was conducted to analyse the causes for ED-LOS of more than six hours during a one-week period in an academic hospital in the Netherlands. Basic administrative data were collected for all visiting patients. A root cause analysis was conducted using the PRISMA-method for patients with an ED-LOS > 6 hours, excluding children and critical care room presentations.

Results

568 patients visited the ED during the selected week (January 2017). Eighty-four patients (15%) had an ED-LOS > 6 hours and a PRISMA-analysis was performed in 74 (88%) of these patients. 269 root causes were identified, 216 (76%) of which were organisational and 53 (22%) patient or disease related. 207 (94%) of the organisational factors were outside the influence of the ED. Descriptive statistics showed a mean number of 2,5 consultations, 59% hospital admissions or transfers and a mean age of 57 years in the ED-LOS > 6 hours group. For the total group, there was a mean number of 1,9 consultations, 29% hospital admissions or transfers and a mean age of 43 years.

Conclusions

This study showed that the root causes for an increased ED-LOS were mostly organisational and beyond the control of the ED. These results confirm that interventions addressing the complete acute care chain are needed in order to reduce ED-LOS and crowding in ED's.

SUBMITTER: Driesen BEJM 

PROVIDER: S-EPMC6138369 | biostudies-literature | 2018

REPOSITORIES: biostudies-literature

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Long length of stay at the emergency department is mostly caused by organisational factors outside the influence of the emergency department: A root cause analysis.

Driesen Babiche E J M BEJM   van Riet Bauke H G BHG   Verkerk Lisa L   Bonjer H Jaap HJ   Merten Hanneke H   Nanayakkara Prabath W B PWB  

PloS one 20180914 9


<h4>Background</h4>Emergency department (ED) crowding is common and associated with increased costs and negative patient outcomes. The aim of this study was to conduct an in-depth analysis to identify the root causes of an ED length of stay (ED-LOS) of more than six hours.<h4>Methods</h4>An observational retrospective record review study was conducted to analyse the causes for ED-LOS of more than six hours during a one-week period in an academic hospital in the Netherlands. Basic administrative  ...[more]

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