Dataset Information

Digital Identity: The effect of trust and reputation information on user judgement in the Sharing Economy.

ABSTRACT: The Sharing Economy (SE) is a growing ecosystem focusing on peer-to-peer enterprise. In the SE the information available to assist individuals (users) in making decisions focuses predominantly on community-generated trust and reputation information. However, how such information impacts user judgement is still being understood. To explore such effects, we constructed an artificial SE accommodation platform where we varied the elements related to hosts' digital identity, measuring users' perceptions and decisions to interact. Across three studies, we find that trust and reputation information increases not only the users' perceived trustworthiness, credibility, and sociability of hosts, but also the propensity to rent a private room in their home. This effect is seen when providing users both with complete profiles and profiles with partial user-selected information. Closer investigations reveal that three elements relating to the host's digital identity are sufficient to produce such positive perceptions and increased rental decisions, regardless of which three elements are presented. Our findings have relevant implications for human judgment and privacy in the SE, and question its current culture of ever increasing information-sharing.

SUBMITTER: Zloteanu M

PROVIDER: S-EPMC6292641 | biostudies-literature | 2018

REPOSITORIES: biostudies-literature

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Digital Identity: The effect of trust and reputation information on user judgement in the Sharing Economy.

Zloteanu Mircea M Harvey Nigel N Tuckett David D Livan Giacomo G

PloS one 20181213 12

The Sharing Economy (SE) is a growing ecosystem focusing on peer-to-peer enterprise. In the SE the information available to assist individuals (users) in making decisions focuses predominantly on community-generated trust and reputation information. However, how such information impacts user judgement is still being understood. To explore such effects, we constructed an artificial SE accommodation platform where we varied the elements related to hosts' digital identity, measuring users' percepti ...[more]

PMID: 30543680

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Project description:BackgroundThe (GuideSafe™) Exposure Notification System (ENS) was built and deployed in (Alabama) for anonymous sending and receiving of COVID-19 exposure alerts to people who have been in close contact with someone who later reports a positive COVID-19 test. Little is known about how the demographic groups perceive recent privacy-preserving the ENS innovations, including their usability, usefulness, satisfaction, and continued interest in sharing COVID-19 exposure information. The purpose of this study was to investigate how users across the demographic groups perceive the sharing of exposure information with various types of organizations and to investigate how end-user perceptions of the ENS usability, usefulness, and satisfaction differ across the demographic groups within the context of a statewide deployment of an exposure notification system.MethodsA survey was administered to (state residents blinded for review) (N = 1,049) to assess propensity to share COVID-19 infection data and evaluate end-user perceptions about usability, usefulness, and satisfaction with the (Alabama) ENS. The ANOVA and the Tukey's Honestly Significant Difference (HSD) post-hoc tests were conducted to assess the demographic group differences.ResultsThe ENS survey participants had a high awareness of contact tracing, exposure notifications, and the (GuideSafe™) ENS and reported having downloaded the app. Survey results revealed the majority of participants rated the app as useful (n = 490, 79%), easy to use (n = 490, 79%), and reported satisfaction with its use (n = 546, 88%). Other results suggest that ethnicity and age may be important factors for trust in sharing exposure information.ConclusionThe (GuideSafe™) system was one integrated component of comprehensive education and work re-entry strategy across (Alabama) that reached a broad user base. Users across the different demographic groups perceive the sharing of information about their communicable disease exposures differently. Furthermore, demographic factors play a role in which types of organizations individuals are willing to share their communicable disease exposure information. Public health institutions, employers, schools, healthcare providers, and technology designers may want to consider these findings as they construct technologies and perform outreach campaigns aimed at reducing infection rates with the ENS and related technologies.

Project description:Ausweisdokumente ermögliche es Personen vor Ort eindeutig zu identifizieren. Um bestimmte online Dienste wahrzunehmen zu können, bedarf es auch einer Identifikation im Internet. Hierfür wird eine digitale Identität benötigt. Dieser Beitrag stellt die Ergebnisse von zwei Studien mit Nutzenden (mit jeweils 16 und 12 Teilnehmenden) vor, die auf einem neu entwickelten Konzept einer sogenannten Identity Wallet basieren. Dieses Konzept veranschaulicht, wie Nutzende selbstständig diverse digitale Identitäten, sowohl hoheitliche wie der Personalausweis als auch nicht-hoheitliche wie der Bibliotheksausweis, in einer einzigen App speichern. Somit ist es den Nutzenden möglich ihre Identität mit einer einzigen App bei Dienstanbietern mit unterschiedlichsten Anforderungen an das Ausweisdokument nachzuweisen. Neben der Speicherung von Ausweisen oder auch Nachweisdokumenten, zeigt dieses Identity Wallet Konzept ebenso die Option auf Schlüssel (Fahrzeugschlüssel, Hotelzimmer, etc.) in derselben App zu hinterlegen. Das Konzept wurde 2020 ausgearbeitet und mit 16 Studienteilnehmenden getestet, um nicht nur die Einsatzbereitschaft der Nutzenden, sondern auch das Vertrauen in solch ein Konzept zu evaluieren. Die Teilnehmenden waren offen für den Einsatz der Wallet und vom Konzept überzeugt. In Bezug auf das Thema Vertrauen wiesen die Ergebnisse der Studie daraufhin, dass der Anbieter der Wallet Anwendung Einfluss darauf nimmt, inwieweit Nutzende beschließen, der Anwendung zu vertrauen. Etwa die Hälfte der Teilnehmenden bevorzugten den Staat als Betreiber der Wallet, während die übrigen Teilnehmenden ein privates Unternehmen präferierten. Ein überarbeitetes Konzept der Identity Wallet wurde 2022 erneut mit 12 Studienteilnehmenden getestet. Auch hier wurde die Frage der Einsatzbereitschaft der Nutzenden sowie des Vertrauens evaluiert. Die Studienteilnehmenden zeigten weiterhin eine große Bereitschaft zum Einsatz der Wallet. Allerdings veränderten sich die Ergebnisse zum Thema Vertrauen. Sie weisen darauf hin, dass nur eine Person ein privates Unternehmen als Betreiber der Wallet bevorzugt, während die übrigen Teilnehmenden den Staat favorisieren. Zusatzmaterial online Zusätzliche Informationen sind in der Online-Version dieses Artikels (10.1365/s40702-023-00951-7) enthalten.

Project description:ObjectivesAccess to personal health records in an ICU by persons involved in the patient's care (referred to broadly as "family members" below) has the potential to increase engagement and reduce the negative psychologic sequelae of such hospitalizations. Currently, little is known about patient preferences for information sharing with a designated family member in the ICU. We sought to understand the information-sharing preferences of former ICU patients and their family members and to identify predictors of information-sharing preferences.DesignWe performed an internet survey that was developed by a broad, multidisciplinary team of stakeholders. Formal pilot testing of the survey was conducted prior to internet survey administration to study subjects.SettingInternet survey.SubjectsSubjects included English-speaking adults who had an ICU experience or a family member with ICU experience between 2013 and 2016. We used panel sampling to ensure an ethnically representative sample of the U.S. population.InterventionsNone.Measurements and main resultsOne thousand five hundred twenty surveys were submitted, and 1,470 were included in analysis. The majority of respondents (93.6%) stated that they would want to share present and past medical history, either all or that related to their ICU stay, with a designated family member of their choosing. The majority (79%) would also want their designated family member to be able to access that information from a home computer. Although most respondents preferred to share all types of information, they indicated varying levels of willingness to share specific types of more sensitive information. Information-sharing preferences did not differ by age, sex, ethnicity, or type of prior experience in the ICU (i.e., patient or family member).ConclusionsIn the context of an ICU admission, sharing personal health information with a person of the patient's choosing appears desirable for most patients and family members. Policies and implementation of regulations should take this into consideration.

Dataset Information

Digital Identity: The effect of trust and reputation information on user judgement in the Sharing Economy.

Publications

Digital Identity: The effect of trust and reputation information on user judgement in the Sharing Economy.

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