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Emotionally intelligent people reappraise rather than suppress their emotions.

ABSTRACT: It has long been thought that emotional intelligence (EI) involves skillful emotion regulation, but surprisingly little is known about the precise links between EI and emotion regulation. To address this gap in the literature, we examined the relation between EI-operationalised as an ability-and the use of two common emotion regulation strategies-cognitive reappraisal and expressive suppression. Seven hundred and twelve participants from a community sample in Spain were assessed on ability EI (using the MSCEIT) and emotion regulation (using the ERQ). Findings revealed that EI ability was positively associated with cognitive reappraisal and negatively associated with expressive suppression. These relationships were moderated by gender and age. The strength of the association between EI and cognitive reappraisal increased with age for men, while this strength decreased with age for women. Conversely, the strength of the association between EI and suppression decreased with age for men, but increased with age for women. These findings confirm the expectation that EI is associated with greater use of generally adaptive forms of emotion regulation (reappraisal), and lesser use of generally maladaptive forms of emotion regulation (suppression), although effect sizes were quite modest. Observed differences in the strength of associations between EI and emotion regulation may be the result of gender differences in the development of emotional skills along with cultural changes in emotional education and social norms.

SUBMITTER: Megias-Robles A

PROVIDER: S-EPMC6690525 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature

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Emotionally intelligent people reappraise rather than suppress their emotions.

Megías-Robles Alberto A Gutiérrez-Cobo María José MJ Gómez-Leal Raquel R Cabello Rosario R Gross James J JJ Fernández-Berrocal Pablo P

PloS one 20190812 8

It has long been thought that emotional intelligence (EI) involves skillful emotion regulation, but surprisingly little is known about the precise links between EI and emotion regulation. To address this gap in the literature, we examined the relation between EI-operationalised as an ability-and the use of two common emotion regulation strategies-cognitive reappraisal and expressive suppression. Seven hundred and twelve participants from a community sample in Spain were assessed on ability EI (u ...[more]

PMID: 31404096

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Project description:BackgroundEmergency department (ED) physicians and nurses frequently interact with emotionally evocative patients, which can impact clinical decision-making and behaviour. This study introduces well-established methods from social psychology to investigate ED providers' reported emotional experiences and engagement in their own recent patient encounters, as well as perceived effects of emotion on patient care.MethodsNinety-four experienced ED providers (50 physicians and 44 nurses) vividly recalled and wrote about three recent patient encounters (qualitative data): one that elicited anger/frustration/irritation (angry encounter), one that elicited happiness/satisfaction/appreciation (positive encounter), and one with a patient with a mental health condition (mental health encounter). Providers rated their emotions and engagement in each encounter (quantitative data), and reported their perception of whether and how their emotions impacted their clinical decision-making and behaviour (qualitative data).ResultsProviders generated 282 encounter descriptions. Emotions reported in angry and mental health encounters were remarkably similar, highly negative, and associated with reports of low provider engagement compared with positive encounters. Providers reported their emotions influenced their clinical decision-making and behaviour most frequently in angry encounters, followed by mental health and then positive encounters. Emotions in angry and mental health encounters were associated with increased perceptions of patient safety risks; emotions in positive encounters were associated with perceptions of higher quality care.ConclusionsPositive and negative emotions can influence clinical decision-making and impact patient safety. Findings underscore the need for (1) education and training initiatives to promote awareness of emotional influences and to consider strategies for managing these influences, and (2) a comprehensive research agenda to facilitate discovery of evidence-based interventions to mitigate emotion-induced patient safety risks. The current work lays the foundation for testing novel interventions.

Project description:BackgroundOlder adults often have increasing memory problems (amnesia), and approximately 50 million people worldwide have dementia. This syndrome gradually affects a patient over a period of 10-20 years. Intelligent virtual agents may support people with amnesia.ObjectiveThis study aims to identify state-of-the-art experimental studies with virtual agents on a screen capable of verbal dialogues with a target group of older adults with amnesia.MethodsWe conducted a systematic search of PubMed, SCOPUS, Microsoft Academic, Google Scholar, Web of Science, and CrossRef on virtual agent and amnesia on papers that describe such experiments. Search criteria were (Virtual Agent OR Virtual Assistant OR Virtual Human OR Conversational Agent OR Virtual Coach OR Chatbot) AND (Amnesia OR Dementia OR Alzheimer OR Mild Cognitive Impairment). Risk of bias was evaluated using the QualSyst tool (University of Alberta), which scores 14 study quality items. Eligible studies are reported in a table including country, study design type, target sample size, controls, study aims, experiment population, intervention details, results, and an image of the agent.ResultsA total of 8 studies was included in this meta-analysis. The average number of participants in the studies was 20 (SD 12). The verbal interactions were generally short. The usability was generally reported to be positive. The human utterance was seen in 7 (88%) out of 8 studies based on short words or phrases that were predefined in the agent's speech recognition algorithm. The average study quality score was 0.69 (SD 0.08) on a scale of 0 to 1.ConclusionsThe number of experimental studies on talking about virtual agents that support people with memory problems is still small. The details on the verbal interaction are limited, which makes it difficult to assess the quality of the interaction and the possible effects of confounding parameters. In addition, the derivation of the aggregated data was difficult. Further research with extended and prolonged dialogues is required.

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Emotionally intelligent people reappraise rather than suppress their emotions.

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Emotionally intelligent people reappraise rather than suppress their emotions.

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