Dataset Information

Attending to Eliza: rapid brain responses reflect competence attribution in virtual social feedback processing.

ABSTRACT: In the age of virtual communication, the source of a message is often inferred rather than perceived, raising the question of how sender attributions affect content processing. We investigated this issue in an evaluative feedback scenario. Participants were told that an expert psychotherapist, a layperson or a randomly acting computer was going to give them online positive, neutral or negative personality feedback while high-density EEG was recorded. Sender attribution affected processing rapidly, even though the feedback was on average identical. Event-related potentials revealed a linear increase with attributed expertise beginning 150 ms after disclosure and most pronounced for N1, P2 and early posterior negativity components. P3 and late positive potential amplitudes were increased for both human senders and for emotionally significant (positive or negative) feedback. Strikingly, feedback from a putative expert prompted large P3 responses, even for inherently neutral content. Source analysis localized early enhancements due to attributed sender expertise in frontal and somatosensory regions and later responses in the posterior cingulate and extended visual and parietal areas, supporting involvement of mentalizing, embodied processing and socially motivated attention. These findings reveal how attributed sender expertise rapidly alters feedback processing in virtual interaction and have implications for virtual therapy and online communication.

SUBMITTER: Schindler S

PROVIDER: S-EPMC7053263 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature

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Attending to Eliza: rapid brain responses reflect competence attribution in virtual social feedback processing.

Schindler Sebastian S Miller Gregory A GA Kissler Johanna J

Social cognitive and affective neuroscience 20191001 10

In the age of virtual communication, the source of a message is often inferred rather than perceived, raising the question of how sender attributions affect content processing. We investigated this issue in an evaluative feedback scenario. Participants were told that an expert psychotherapist, a layperson or a randomly acting computer was going to give them online positive, neutral or negative personality feedback while high-density EEG was recorded. Sender attribution affected processing rapidl ...[more]

PMID: 31593232

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Project description:A considerable literature on attribution theory has shown that healthy individuals exhibit a positivity bias when inferring the causes of evaluative feedback on their performance. They tend to attribute positive feedback internally (e.g., to their own abilities) but negative feedback externally (e.g., to environmental factors). However, all empirical demonstrations of this bias suffer from at least one of the three following drawbacks: First, participants directly judge explicit causes for their performance. Second, participants have to imagine events instead of experiencing them. Third, participants assess their performance only after receiving feedback and thus differences in baseline assessments cannot be excluded. It is therefore unclear whether the classically reported positivity bias generalizes to setups without these drawbacks. Here, we aimed at establishing the relevance of attributions for decision-making by showing an attribution-related positivity bias in a decision-making task. We developed a novel task, which allowed us to test how participants changed their evaluations in response to positive and negative feedback about performance. Specifically, we used videos of actors expressing different facial emotional expressions. Participants were first asked to evaluate the actors' credibility in expressing a particular emotion. After this initial rating, participants performed an emotion recognition task and did--or did not--receive feedback on their veridical performance. Finally, participants re-rated the actors' credibility, which provided a measure of how they changed their evaluations after feedback. Attribution theory predicts that participants change their evaluations of the actors' credibility toward the positive after receiving positive performance feedback and toward the negative after negative performance feedback. Our results were in line with this prediction. A control condition without feedback showed that correct or incorrect performance alone could not explain the observed positivity bias. Furthermore, participants' behavior in our task was linked to the most widely used measure of attribution style. In sum, our findings suggest that positive and negative performance feedback influences the evaluation of task-related stimuli, as predicted by attribution theory. Therefore, our study points to the relevance of attribution theory for feedback processing in decision-making and provides a novel outlook for decision-making biases.

Project description:The main question of Theory of Mind research is not only how we represent others' mental states, but also how these representations influence our first-person interaction with our surrounding environment. A novel theory of belief files proposes that we should think about belief tracking as an online, spontaneous, and effortless mechanism giving rise to structured representations, thus easing the use of beliefs in behavior selection. Beliefs are formed by two different sub mechanisms: (1) opening an empty placeholder belief file, for a particular intentional agent, and (2) filling it up with mental content attributed to the agent. This theory opens the possibility of exploiting theory of mind abilities even in situations when we can attribute only underspecified mental contents to others. The goal of the present study was to provide a proof of concept test: whether spontaneous belief tracking starts effortlessly even when we do not know a partner's actual belief content. We created an object detection paradigm, where the visual access of a virtual agent to the object to be detected by the participant was manipulated. The agent getting access to the information for processing always preceded the participant getting access to it, resulting in the need of attributing belief without specified content in it. Our results have shown that participants detected the object with a reduced reaction time when the observed agent had visual access to the object's expected place compared to when the participant watched the same scenario, but the object's location remained occluded for the observed agent and thus was revealed only for the participant. This suggests that the information processing of humans speeds up when another agent has access to a piece of information as well. Thus, we do track agents' potential beliefs without knowing its actual content. This study contributes to our understanding of the effect of spontaneous computation of others' mental states on first-person information processing.

Dataset Information

Attending to Eliza: rapid brain responses reflect competence attribution in virtual social feedback processing.

Publications

Attending to Eliza: rapid brain responses reflect competence attribution in virtual social feedback processing.

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