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Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study.

ABSTRACT: Domestic waste collectors play key roles in the collection and disposal of solid waste in Ghana. The work environment and conditions under which domestic waste collectors operate influence their job satisfaction ratings and health outcomes. This study investigated psychosocial risk factors, work-related stress and job satisfaction needs among municipal solid waste collectors in the Ho Municipality of Ghana. A phenomenological design was applied to collect data among 64 domestic waste collectors, 12 managers, and 23 supervisors of two waste companies in Ho Municipality, Ghana. Data were collected from June-August 2018 using in-depth interview and focus group discussion guides. Interviews were supplemented by field observations. Data were analyzed using inductive and deductive content procedures to form themes based on the study aim. Four themes emerged from the study. The study results revealed that domestic waste collector's poor attitudes and safety behaviors such as not wearing personal protective equipment, poor enforcement of safety standards by supervisors and managers, and work-related stress caused by poor working environments impact negatively on domestic waste collector's health and safety. Other factors such as poor enforcement of standard company regulations, poor work relations, non-clear work roles, lack of social protection to meet medical needs, poor remuneration, negative community perceptions of domestic waste collectors job, work environments, and workloads of domestic waste collectors were reported to negatively impact on work stress and job satisfaction needs. In conclusion, the findings are important in informing the necessary waste management policies aimed at improving decent work environments, as well as improving the health and well-being of domestic waste collectors in both the formal and informal sectors in Ghana.

SUBMITTER: Lissah SY

PROVIDER: S-EPMC7215998 | biostudies-literature | 2020 Apr

REPOSITORIES: biostudies-literature

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Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study.

Lissah Samuel Yaw SY Ayanore Martin Amogre MA Krugu John J Ruiter Robert A C RAC

International journal of environmental research and public health 20200422 8

Domestic waste collectors play key roles in the collection and disposal of solid waste in Ghana. The work environment and conditions under which domestic waste collectors operate influence their job satisfaction ratings and health outcomes. This study investigated psychosocial risk factors, work-related stress and job satisfaction needs among municipal solid waste collectors in the Ho Municipality of Ghana. A phenomenological design was applied to collect data among 64 domestic waste collectors, ...[more]

PMID: 32331457

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Project description:BackgroundGlobally, occupational injuries account for 15% of the mortalities associated with occupational accidents. The work of the solid waste collectors exposes them to numerous occupational hazards, which results in injuries. Increasing rates of occupational injuries from 43.7% to 63.9% among solid waste collectors in sub-Saharan Africa opens room for more research to be done. The study assessed the magnitude of occupational injuries and associated factors among solid waste collectors of Zoomlion Ghana Limited in the Accra Metropolis.MethodsA cross-sectional quantitative study was carried out among the solid waste collectors. The occupational injuries and their associated factors among the solid waste collectors were assessed using questionnaires. Multistage sampling approach was used to select study respondents. Data were collected through the administration of questionnaires. Bivariate and multivariable logistic regression was used to assess the association between the dependent and independent variables.ResultsIn this study, 21.79% (78/358) with 95% CI (0.1749, 0.2608) among the solid waste collectors reported having at least one work-related injury in the last 6 months. The factors that were significantly associated with at least one occupational injury among the solid waste collectors in the Accra Metropolis were work duty (collection and transportation), the zone of assignment for respondents, and lack of personal protective equipment (PPE).ConclusionThis study showed that the prevalence of occupational injuries among municipal solid waste collectors in the Accra Metropolis was lower as compared to similar research conducted in Ethiopia, Egypt, and India. Working in the collection and transportation category and lack of PPE for use at work were significantly and positively associated with occupational injury among the solid waste collectors. Again, working in the La Dade Kotopon zone had reduced odds of sustaining injuries as compared to those in the Ablekuma South zone. The result of the study demonstrated that cuts/puncture was the injury that was mostly sustained by the municipal solid waste workers, while the leg was the body part that was mostly injured followed by the hands. Public health education in the municipality should target solid waste collectors with the aim of improving their health-seeking behaviour.

Project description:BACKGROUND: Motivation and job satisfaction have been identified as key factors for health worker retention and turnover in low- and middle-income countries. District health managers in decentralized health systems usually have a broadened 'decision space' that enables them to positively influence health worker motivation and job satisfaction, which in turn impacts on retention and performance at district-level. The study explored the effects of motivation and job satisfaction on turnover intention and how motivation and satisfaction can be improved by district health managers in order to increase retention of health workers. METHODS: We conducted a cross-sectional survey in three districts of the Eastern Region in Ghana and interviewed 256 health workers from several staff categories (doctors, nursing professionals, allied health workers and pharmacists) on their intentions to leave their current health facilities as well as their perceptions on various aspects of motivation and job satisfaction. The effects of motivation and job satisfaction on turnover intention were explored through logistic regression analysis. RESULTS: Overall, 69% of the respondents reported to have turnover intentions. Motivation (OR?=?0.74, 95% CI: 0.60 to 0.92) and job satisfaction (OR?=?0.74, 95% CI: 0.57 to 0.96) were significantly associated with turnover intention and higher levels of both reduced the risk of health workers having this intention. The dimensions of motivation and job satisfaction significantly associated with turnover intention included career development (OR?=?0.56, 95% CI: 0.36 to 0.86), workload (OR?=?0.58, 95% CI: 0.34 to 0.99), management (OR?=?0.51. 95% CI: 0.30 to 0.84), organizational commitment (OR?=?0.36, 95% CI: 0.19 to 0.66), and burnout (OR?=?0.59, 95% CI: 0.39 to 0.91). CONCLUSIONS: Our findings indicate that effective human resource management practices at district level influence health worker motivation and job satisfaction, thereby reducing the likelihood for turnover. Therefore, it is worth strengthening human resource management skills at district level and supporting district health managers to implement retention strategies.

Dataset Information

Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study.

Publications

Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study.

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