Experiences of integrating community volunteers as extensions of the primary care team to help support older adults at home: a qualitative study.

ABSTRACT:

Background

Increasing the integration of community volunteers into primary health care delivery has the potential to improve person-focused, coordinated care, yet the use of volunteers in primary care is largely unexplored. Health Teams Advancing Patient Experience: Strengthening Quality (Health TAPESTRY) is a multi-component intervention involving trained community volunteers functioning as extensions of primary care teams, supporting care based on older adults' health goals and needs. This study aimed to gain an understanding of volunteer experiences within the program and client and health care provider perspectives on the volunteer role.

Methods

This study used a qualitative descriptive approach embedded in a pragmatic randomized controlled trial. Participants included H

SUBMITTER: Gaber J 

PROVIDER: S-EPMC7231411 | biostudies-literature | 2020 May

REPOSITORIES: biostudies-literature