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What to Say When Seeking Support Online: A Comparison Among Different Levels of Self-Disclosure.


ABSTRACT: The current study examined the effect of exposure to online support-seeking posts containing different levels of depth self-disclosure (baseline, peripheral, core) affecting the quality (person-centeredness and politeness) of participants' support-provision messages. Participants of the study were assigned to the role of a support-provider. Compared to participants who read support-seeking posts with baseline and core self-disclosure, participants who read support-seeking posts with peripheral self-disclosure rated the support-seekers as less anonymous. Compared to participants who read support-seeking posts in the baseline condition, participants who read the support-seeking posts with peripheral self-disclosure wrote support-provision messages with higher level of person-centeredness and politeness. Participants' perceived anonymity of the support-seekers mediated the effect of the depth of self-disclosure on the politeness of the response messages.

SUBMITTER: Pan W 

PROVIDER: S-EPMC7283557 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature

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What to Say When Seeking Support Online: A Comparison Among Different Levels of Self-Disclosure.

Pan Wenjing W   Feng Bo B   Wingate V Skye VS   Li Siyue S  

Frontiers in psychology 20200603


The current study examined the effect of exposure to online support-seeking posts containing different levels of depth self-disclosure (baseline, peripheral, core) affecting the quality (person-centeredness and politeness) of participants' support-provision messages. Participants of the study were assigned to the role of a support-provider. Compared to participants who read support-seeking posts with baseline and core self-disclosure, participants who read support-seeking posts with peripheral s  ...[more]

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