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Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study.


ABSTRACT: The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.

SUBMITTER: Jimenez-Rodriguez D 

PROVIDER: S-EPMC7432677 | biostudies-literature | 2020 Jul

REPOSITORIES: biostudies-literature

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Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study.

Jiménez-Rodríguez Diana D   Ruiz-Salvador Diego D   Rodríguez Salvador María Del Mar MDM   Pérez-Heredia Mercedes M   Muñoz Ronda Francisco José FJ   Arrogante Oscar O  

International journal of environmental research and public health 20200727 15


The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by health  ...[more]

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