Ontology highlight
ABSTRACT:
SUBMITTER: Plotnikov A
PROVIDER: S-EPMC7452671 | biostudies-literature | 2020 Oct
REPOSITORIES: biostudies-literature
Plotnikov Andrei A Shcheludyakov Alexey A Cherdantsev Vadim V Bochkarev Alexey A Zagoruiko Igor I
Data in brief 20200808
This document describes a set of customer feedback data concerning the Post Bank. We collected data from 16,659 feedback lines using the Beautiful Soup package from the authoritative site banki.ru is selected as the source of data for collection. The dataset is compiled to monitor the level of trust of bank customers in its banking service. The data presents text reviews for 2013 - 2019 and includes, with or without ratings. Scientists can predict feedback ratings with an empty value in the futu ...[more]