Dataset Information

Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment.

ABSTRACT: The proliferation of mobile payment applications in recent years has decoupled the physical act of paying from the consumption experience. Prior research suggests that this decreases the psychological sense of loss or 'pain' that consumers feel when making a purchase with more direct payment types (such as cash) and leads them to spend more money. To help address this issue, the present research explores, designs, and tests haptic vibration feedback configurations aimed at restoring the 'pain' of paying with cashless payment options (i.e., online and mobile payment). Counter-intuitively, the present research finds that lower- (vs. higher-) intensity vibration feedback reduces participants' reported willingness-to-spend when compared to a control group that does not receive any vibration feedback. This work is one of the first to explore the role of haptic vibration feedback in nudging consumers to reduce their spending when using cashless payment methods.

SUBMITTER: Manshad MS

PROVIDER: S-EPMC7484625 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature

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Publications

Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment.

Manshad Muhanad Shakir MS Brannon Daniel D

Journal of business research 20200911

The proliferation of mobile payment applications in recent years has decoupled the physical act of paying from the consumption experience. Prior research suggests that this decreases the psychological sense of loss or 'pain' that consumers feel when making a purchase with more direct payment types (such as cash) and leads them to spend more money. To help address this issue, the present research explores, designs, and tests haptic vibration feedback configurations aimed at restoring the 'pain' o ...[more]

PMID: 32934427

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Project description:Background"Push" components of mobile health interventions may be promising to create conscious awareness of habitual sedentary behavior; however, the effect of these components on the near-time, proximal outcome, being breaks in sedentary behavior immediately after receiving a push notification, is still unknown, especially in older adults.ObjectiveThe aims of this study are to examine if older adults break their sedentary behavior immediately after receiving personalized haptic feedback on prolonged sedentary behavior and if the percentage of breaks differs depending on the time of the day when the feedback is provided.MethodsA total of 26 Flemish older adults (mean age 64.4 years, SD 3.8) wore a triaxial accelerometer (Activator, PAL Technologies Ltd) for 3 weeks. The accelerometer generated personalized haptic feedback by means of vibrations each time a participant sat for 30 uninterrupted minutes. Accelerometer data on sedentary behavior were used to estimate the proximal outcome, which was sedentary behavior breaks immediately (within 1, 3, and 5 minutes) after receiving personalized haptic feedback. Generalized estimating equations were used to investigate whether or not participants broke up their sedentary behavior immediately after receiving haptic feedback. A time-related variable was added to the model to investigate if the sedentary behavior breaks differed depending on the time of day.ResultsA total of 2628 vibrations were provided to the participants during the 3-week intervention period. Of these 2628 vibrations, 379 (14.4%), 570 (21.7%), and 798 (30.4%) resulted in a sedentary behavior break within 1, 3 and 5 minutes, respectively. Although the 1-minute interval did not reveal significant differences in the percentage of breaks depending on the time at which the haptic feedback was provided, the 3- and 5-minute intervals did show significant differences in the percentage of breaks depending on the time at which the haptic feedback was provided. Concretely, the percentage of sedentary behavior breaks was significantly higher if personalized haptic feedback was provided between noon and 3 PM compared to if the feedback was provided between 6 and 9 AM (odds ratio 1.58, 95% CI 1.01-2.47, within 3 minutes; odds ratio 1.78, 95% CI 1.11-2.84, within 5 minutes).ConclusionsThe majority of haptic vibrations, especially those in the morning, did not result in a break in the sedentary behavior of older adults. As such, simply bringing habitual sedentary behavior into conscious awareness seems to be insufficient to target sedentary behavior. More research is needed to optimize push components in interventions aimed at the reduction of the sedentary behavior of older adults.Trial registrationClinicalTrials.gov NCT04003324; https://clinicaltrials.gov/ct2/show/NCT04003324.

Dataset Information

Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment.

Publications

Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment.

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