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Risk stratification and outreach to hematology/oncology patients during the COVID-19 pandemic.


ABSTRACT: PURPOSE:Cancer patients have many medical and psychosocial needs, which may increase during the COVID-19 pandemic. We sought to (1) risk-stratify hematology/oncology patients using general medicine and cancer-specific methods to identify those at high risk for acute care utilization, (2) measure the correlation between two risk stratification methods, and (3) perform a telephone-based needs assessment with intervention for high-risk patients. METHODS:Patients were risk-stratified using a general medical health composite score (HCS) and a cancer-specific risk (CSR) stratification based on disease and treatment characteristics. The correlation between HCS and CSR was measured using Spearman's correlation. A multi-disciplinary team developed a focused needs assessment script with recommended interventions for patients categorized as high-risk by either method. The number of patient needs identified and referrals for services made in the first month of outreach are reported. RESULTS:A total of 1697 patients were risk-stratified, with 17% high-risk using HCS and 22% high-risk using CSR. Correlation between HCS and CSR was modest (? = 0.41). During the first month of the pilot, 286 patients were called for outreach with 245 contacted (86%). Commonly identified needs were financial difficulties (17%), uncontrolled symptoms (15%), and interest in advance care planning (13%), resulting in referral for supportive services for 33% of patients. CONCLUSION:There is a high burden of unmet medical and psychosocial needs in hematology/oncology patients during the COVID-19 pandemic. A telephone-based outreach program results in the identification of and intervention for these needs; however, additional cancer-specific risk models are needed to improve targeting to high-risk patients.

SUBMITTER: Osterman CK 

PROVIDER: S-EPMC7549726 | biostudies-literature | 2020 Oct

REPOSITORIES: biostudies-literature

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Risk stratification and outreach to hematology/oncology patients during the COVID-19 pandemic.

Osterman Chelsea K CK   Triglianos Tammy T   Winzelberg Gary S GS   Nichols Angela D AD   Rodriguez-O'Donnell Julia J   Bigelow Sharon M SM   van Deventer Hendrik H   Sanoff Hanna K HK   Ray Emily M EM  

Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer 20201012 3


<h4>Purpose</h4>Cancer patients have many medical and psychosocial needs, which may increase during the COVID-19 pandemic. We sought to (1) risk-stratify hematology/oncology patients using general medicine and cancer-specific methods to identify those at high risk for acute care utilization, (2) measure the correlation between two risk stratification methods, and (3) perform a telephone-based needs assessment with intervention for high-risk patients.<h4>Methods</h4>Patients were risk-stratified  ...[more]

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