Correlation of Provider Burnout With Patient Experience.
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ABSTRACT:
SUBMITTER: McKee KE
PROVIDER: S-EPMC7786687 | biostudies-literature | 2020 Dec
REPOSITORIES: biostudies-literature
Publications
Correlation of Provider Burnout With Patient Experience.
McKee Kathleen E KE Tull Andrea A Del Carmen Marcela G MG Edgman-Levitan Susan S
Journal of patient experience 20200130 6
Initiatives to mitigate physician burnout and improve patient experience occur largely in isolation. At the level of the department/division, we found lower physician burnout was associated with a more positive patient experience. Physician Maslach Burnout Inventory data and patient Consumer Assessment of Healthcare Providers and Systems Clinician and Group experience scores were significantly correlated with 5 of 12 patient experience questions: "Got Routine Care Appointment" (-0.632, <i>P =</i ...[more]
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