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Sharing of Verified Information about COVID-19 on Social Network Sites: A Social Exchange Theory Perspective.

ABSTRACT: Background: Verified and authentic information about coronavirus disease (COVID-19) on social networking sites (SNS) could help people make appropriate decisions to protect themselves. However, little is known about what factors influence people's sharing of verified information about COVID-19. Thus, the purpose of this study was to explore the factors that influence people's sharing of verified information about COVID-19 on social networking sites. Methods: Based on social exchange theory, we explore the factors that influence sharing of verified information about COVID-19 from two perspectives: benefits and costs. We employed the survey method to validate our hypothesized relationships. By using our developed measurement instruments, we collected 347 valid responses from SNS users and utilized the partial least squares method to analyze the data. Results: Among the benefits of sharing verified information about COVID-19, enjoyment in helping (? = 0.357, p = 0.000), altruism (? = 0.133, p = 0.029) and reputation (? = 0.202, p = 0.000) were significantly associated with verified information sharing about COVID-19. Regarding the costs of sharing verified information about COVID-19, both verification cost (? = -0.078, p = 0.046) and executional cost (? = -0.126, p = 0.011) also significantly affect verified information sharing about COVID-19. All the proposed hypotheses were supported. Conclusions: By exploring factors from both benefits and costs perspectives, we could understand users' intention to share verified information about COVID-19 comprehensively. This study not only contributes to the literature on information sharing, but also has implications concerning users' behaviors on SNS.

SUBMITTER: Xia J

PROVIDER: S-EPMC7908377 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature

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Sharing of Verified Information about COVID-19 on Social Network Sites: A Social Exchange Theory Perspective.

Xia Jiabei J Wu Tailai T Zhou Liqin L

International journal of environmental research and public health 20210131 3

<i>Background</i>: Verified and authentic information about coronavirus disease (COVID-19) on social networking sites (SNS) could help people make appropriate decisions to protect themselves. However, little is known about what factors influence people's sharing of verified information about COVID-19. Thus, the purpose of this study was to explore the factors that influence people's sharing of verified information about COVID-19 on social networking sites. <i>Methods</i>: Based on social exchang ...[more]

PMID: 33572493

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Project description:ObjectivePublic crises seriously affect social stability and personal health. When individuals are in a public crisis environment, they will have the impulse and intention to share information, which is a behavioral attitude shown in the face of a crisis. Public crisis information sharing intention will be affected by many factors. This study aims to examine how the process of social presence may influence information sharing intentions during a public crisis and the mediating effects of situational pressure, including risk perception of disease infection and consistency of perception of opinion climate.MethodsThis was a cross-sectional study with 505 youth SNS users. In order to collect as suitable samples as possible, a research website was commissioned to conduct a questionnaire in the early stages of the COVID-19 pandemic in China. This questionnaire was utilized to measure social presence, risk perception of disease infection, consistency of perception of opinion climate and intention to share information about COVID-19. Structural equation modeling was used to examine variable relationships in the research model.ResultsThe results showed that social presence was significantly and positively associated with risk perception of disease infection (B = 0.42, p < 0.001), consistency of perception of opinion climate (B = 0.43, p < 0.001) and intention to share information about COVID-19 (B = 0.48, p < 0.001). Risk perception of disease infection (B = 0.19, p < 0.001) and consistency of perception of opinion climate (B = 0.18, p = 0.002) positively predicted youth SNS users' intention to share information about COVID-19. Risk perception of disease infection and consistency of perception of opinion climate mediated the relationship between social presence and intention to share information about COVID-19 (Z = 2.66, CI: 0.03, 0.15; Z = 2.66, CI: 0.02, 0.16).ConclusionThe study further deepens our understanding of the mechanisms underlying social presence and information sharing intentions. These new findings suggest that some situational cues, including media environment factors (social presence) and perceived stress factors (risk perception of disease infection, consistency of perception of opinion climate) may influence information sharing intention. From the perspective of communication psychology, this study enriched the assessment of information sharing on social media and contributes to understanding of social presence and situation pressure, and it helps to provide specific references for effectively promoting netizens' intention to share information about public crises.

Project description:BackgroundSince the beginning of December 2019, the coronavirus disease (COVID-19) has spread rapidly around the world, which has led to increased discussions across online platforms. These conversations have also included various conspiracies shared by social media users. Amongst them, a popular theory has linked 5G to the spread of COVID-19, leading to misinformation and the burning of 5G towers in the United Kingdom. The understanding of the drivers of fake news and quick policies oriented to isolate and rebate misinformation are keys to combating it.ObjectiveThe aim of this study is to develop an understanding of the drivers of the 5G COVID-19 conspiracy theory and strategies to deal with such misinformation.MethodsThis paper performs a social network analysis and content analysis of Twitter data from a 7-day period (Friday, March 27, 2020, to Saturday, April 4, 2020) in which the #5GCoronavirus hashtag was trending on Twitter in the United Kingdom. Influential users were analyzed through social network graph clusters. The size of the nodes were ranked by their betweenness centrality score, and the graph's vertices were grouped by cluster using the Clauset-Newman-Moore algorithm. The topics and web sources used were also examined.ResultsSocial network analysis identified that the two largest network structures consisted of an isolates group and a broadcast group. The analysis also revealed that there was a lack of an authority figure who was actively combating such misinformation. Content analysis revealed that, of 233 sample tweets, 34.8% (n=81) contained views that 5G and COVID-19 were linked, 32.2% (n=75) denounced the conspiracy theory, and 33.0% (n=77) were general tweets not expressing any personal views or opinions. Thus, 65.2% (n=152) of tweets derived from nonconspiracy theory supporters, which suggests that, although the topic attracted high volume, only a handful of users genuinely believed the conspiracy. This paper also shows that fake news websites were the most popular web source shared by users; although, YouTube videos were also shared. The study also identified an account whose sole aim was to spread the conspiracy theory on Twitter.ConclusionsThe combination of quick and targeted interventions oriented to delegitimize the sources of fake information is key to reducing their impact. Those users voicing their views against the conspiracy theory, link baiting, or sharing humorous tweets inadvertently raised the profile of the topic, suggesting that policymakers should insist in the efforts of isolating opinions that are based on fake news. Many social media platforms provide users with the ability to report inappropriate content, which should be used. This study is the first to analyze the 5G conspiracy theory in the context of COVID-19 on Twitter offering practical guidance to health authorities in how, in the context of a pandemic, rumors may be combated in the future.

Project description:OBJECTIVE:Currently, use of social networking services (SNSs) for interprofessional collaboration is increasing. However, few studies have reported on virtual interprofessional interactions in community healthcare services. Revealing such structural characteristics of the networks can provide insight into the functions of the interprofessional information-sharing network and lead to smoother collaboration. Thus, we aimed to explore the structure of SNS-based information-sharing clinical networks. DESIGN:Social network analysis (SNA). SETTING:We selected a community in City X in Japan. DATA COLLECTION:We analysed SNS-based information-sharing clinical network data linked to patients receiving home medical care or care services between January and December 2018. A network was created for each patient to allow healthcare professionals to post and view messages on the web platform. In the SNA, healthcare professions registered in a patient group were represented as nodes, and message posting/viewing relationships were represented as links in the patient network. We investigated the structural characteristics of the target networks using several measures for SNA, including indegree centrality and outdegree centrality, which reflect the number of incoming and outgoing links to/from a node, respectively. Additionally, the professions forming the most central nodes were investigated based on their ranking to identify those with a central role in the networks. Finally, to compare the networks of nursing care levels 1-3 (lighter care requirement) and those with nursing care levels 4-5 (heavier care requirement), we analysed the structural differences in the networks and investigated the roles of healthcare professionals using centrality measures of nodes. RESULTS:Among 844 groups, 247 groups with any nursing care level data were available for analysis. Increasing nursing care level showed higher density, reciprocity and lower centralisation. Healthcare professions with high indegree centrality (physicians, care workers and physical therapists) differed from those with high outdegree centrality (home care workers, physical therapists, and registered dieticians). Visiting nurses and nurses in the clinic played a central role, but visiting nurses tended to have higher indegree and outdegree centrality, while nurses in the clinic had higher closeness and betweenness centrality in networks with heavier care requirement. CONCLUSION:The SNS-based information-sharing clinical network structure showed that different professions played some form of a central role. Associations between network structures and patient outcomes, cost effectiveness and other factors warrant further investigation.

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Sharing of Verified Information about COVID-19 on Social Network Sites: A Social Exchange Theory Perspective.

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Sharing of Verified Information about COVID-19 on Social Network Sites: A Social Exchange Theory Perspective.

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