Hospital capacity for patient engagement in planning and improving health services: a cross-sectional survey.
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ABSTRACT: Background
Patient engagement (PE) in planning or improving hospital facilities or services is one approach for improving healthcare delivery and outcomes. To provide evidence on hospital capacity needed to support PE, we described the attributes of hospital PE capacity associated with clinical quality measures.Methods
We conducted a cross-sectional survey of general and specialty hospitals based on the Measuring Organizational Readiness for Patient Engagement framework. We derived a PE capacity index measure, and with Multiple Correspondence Analysis, assessed the association of PE capacity with hospital type, and rates of hand-washing, C. difficile infection rates and 30-day readmission.Results
Respondents (91, 66.4%) included general: ConclusionsHospitals with fewer resources can establish favourable PE conditions by deploying PE widely and actively engaging patients. Healthcare policy-makers, hospital executives and PE managers can use these findings to allocate PE resources. Future research should explore how PE modes and methods impact clinical outcomes.
SUBMITTER: Gagliardi AR
PROVIDER: S-EPMC7908767 | biostudies-literature | 2021 Feb
REPOSITORIES: biostudies-literature
Publications
Hospital capacity for patient engagement in planning and improving health services: a cross-sectional survey.
Gagliardi Anna R AR Martinez Juan Pablo Diaz JPD Baker G Ross GR Moody Lesley L Scane Kerseri K Urquhart Robin R Wodchis Walter P WP
BMC health services research 20210225 1
<h4>Background</h4>Patient engagement (PE) in planning or improving hospital facilities or services is one approach for improving healthcare delivery and outcomes. To provide evidence on hospital capacity needed to support PE, we described the attributes of hospital PE capacity associated with clinical quality measures.<h4>Methods</h4>We conducted a cross-sectional survey of general and specialty hospitals based on the Measuring Organizational Readiness for Patient Engagement framework. We deriv ...[more]
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