Intrinsic motivation in virtual assistant interaction for fostering spontaneous interactions.

ABSTRACT: With the growing utility of today's conversational virtual assistants, the importance of user motivation in human-artificial intelligence interactions is becoming more obvious. However, previous studies in this and related fields, such as human-computer interaction, scarcely discussed intrinsic motivation (the motivation to interact with the assistants for fun). Previous studies either treated motivation as an inseparable concept or focused on non-intrinsic motivation (the motivation to interact with the assistant for utilitarian purposes). The current study aims to cover intrinsic motivation by taking an affective engineering approach. A novel motivation model is proposed, in which intrinsic motivation is affected by two factors that derive from user interactions with virtual assistants:

SUBMITTER: Li C 

PROVIDER: S-EPMC8064575 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature