Compassionate and respectful care among outpatient clients at public health facilities in Northwest Ethiopia: A mixed-methods study.

ABSTRACT:

Introduction

Compassionate and respectful care is a pillar for improving health-seeking behaviour. It has given much attention globally, following the concerns that healthcare often falls significantly; however, less research emphasis was paid in the last decade. Therefore, this study aims to assess compassionate and respectful care and associated factors among outpatient clients at public health facilities in Northwest Ethiopia, 2020.

Methods

A facility-based quantitative cross-sectional study supplemented with the qualitative findings was conducted from 30 February to 30 March 2020. A semi-structured interviewer-administered questionnaire was used to collect the quantitative data among 593 participants. Systematic and purposive sampling techniques were used to select the q

SUBMITTER: Abate M 

PROVIDER: S-EPMC8195428 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature