Ontology highlight
ABSTRACT:
SUBMITTER: Aguirre S
PROVIDER: S-EPMC8205328 | biostudies-literature | 2021
REPOSITORIES: biostudies-literature
Aguirre Sophia S Jogerst Kristen M KM Ginsberg Zachary Z Voleti Sandeep S Bhullar Puneet P Spegman Joshua J Viggiano Taylor T Monas Jessica J Rappaport Douglas D
Journal of patient experience 20210225
Emergency physician empathy and communication is increasingly important and influences patient satisfaction. This study investigated if there is a need for improvement in provider empathy and communication in our emergency department and what areas could be targeted for future improvement. Patients cared for by emergency physicians with the lowest satisfaction scores were surveyed within 1 week of discharge. Patients rated their emergency provider's empathy and communication and provided feedbac ...[more]