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The association between perceived electronic health record usability and professional burnout among US nurses.


ABSTRACT:

Objectives

To measure nurse-perceived electronic health records (EHR) usability with a standardized metric of technology usability and evaluate its association with professional burnout.

Methods

A cross-sectional survey of a random sample of US nurses was conducted in November 2017. EHR usability was measured with the System Usability Scale (SUS; range 0-100) and burnout with the Maslach Burnout Inventory.

Results

Among the 86 858 nurses who were invited, 8638 (9.9%) completed the survey. The mean nurse-rated EHR SUS score was 57.6 (SD 16.3). A score of 57.6 is in the bottom 24% of scores across previous studies and categorized with a grade of "F." On multivariable analysis adjusting for age, gender, race, ethnicity, relationship status, children, highest nursing-related degree, mean hours worked per week, years of nursing experience, advanced certification, and practice setting, nurse-rated EHR usability was associated with burnout with each 1 point more favorable SUS score and associated with a 2% lower odds of burnout (OR 0.98; 95% CI, 0.97-0.99; P < .001).

Conclusions

Nurses rated the usability of their current EHR in the low marginal range of acceptability using a standardized metric of technology usability. EHR usability and the odds of burnout were strongly associated with a dose-response relationship.

SUBMITTER: Melnick ER 

PROVIDER: S-EPMC8324227 | biostudies-literature | 2021 Jul

REPOSITORIES: biostudies-literature

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The association between perceived electronic health record usability and professional burnout among US nurses.

Melnick Edward R ER   West Colin P CP   Nath Bidisha B   Cipriano Pamela F PF   Peterson Cheryl C   Satele Daniel V DV   Shanafelt Tait T   Dyrbye Liselotte N LN  

Journal of the American Medical Informatics Association : JAMIA 20210701 8


<h4>Objectives</h4>To measure nurse-perceived electronic health records (EHR) usability with a standardized metric of technology usability and evaluate its association with professional burnout.<h4>Methods</h4>A cross-sectional survey of a random sample of US nurses was conducted in November 2017. EHR usability was measured with the System Usability Scale (SUS; range 0-100) and burnout with the Maslach Burnout Inventory.<h4>Results</h4>Among the 86 858 nurses who were invited, 8638 (9.9%) comple  ...[more]

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