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Stripping back the mask: Working conditions on digital labour platforms during the COVID-19 pandemic.


ABSTRACT: Digital labour platforms have been widely promoted as a solution to the unemployment crisis sparked by the COVID-19 pandemic. However, the pandemic has also highlighted the harms to gig workers-who are exposed either to income loss, or to infection while carrying out essential work, but excluded from labour protections. We examine the COVID-19 policies of 191 platforms in 43 countries to understand how the crisis has shifted the conventions of the gig economy. Using a typology of "fair platform work" we report the introduction of some positive worker protections, but also significant shortfalls, including entrenchment of precarious work as platforms leverage the opportunities arising from the crisis.

SUBMITTER: Howson K 

PROVIDER: S-EPMC8444801 | biostudies-literature | 2021 Jul

REPOSITORIES: biostudies-literature

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Stripping back the mask: Working conditions on digital labour platforms during the COVID-19 pandemic.

Howson Kelle K   Spilda Funda Ustek FU   Bertolini Alessio A   Heeks Richard R   Ferrari Fabian F   Katta Srujana S   Cole Matthew M   Reneses Pablo Aguera PA   Salem Nancy N   Sutcliffe David D   Steward Shelly S   Graham Mark M  

International labour review 20210701


Digital labour platforms have been widely promoted as a solution to the unemployment crisis sparked by the COVID-19 pandemic. However, the pandemic has also highlighted the harms to gig workers-who are exposed either to income loss, or to infection while carrying out essential work, but excluded from labour protections. We examine the COVID-19 policies of 191 platforms in 43 countries to understand how the crisis has shifted the conventions of the gig economy. Using a typology of "fair platform  ...[more]

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