Precision communication: Physicians' linguistic adaptation to patients' health literacy.
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ABSTRACT:
SUBMITTER: Schillinger D
PROVIDER: S-EPMC8682984 | biostudies-literature | 2021 Dec
REPOSITORIES: biostudies-literature
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Precision communication: Physicians' linguistic adaptation to patients' health literacy.
Schillinger Dean D Duran Nicholas D ND McNamara Danielle S DS Crossley Scott A SA Balyan Renu R Karter Andrew J AJ
Science advances 20211217 51
Little quantitative research has explored which clinician skills and behaviors facilitate communication. Mutual understanding is especially challenging when patients have limited health literacy (HL). Two strategies hypothesized to improve communication include matching the complexity of language to patients’ HL (“universal tailoring”); or always using simple language (“universal precautions”). Through computational linguistic analysis of 237,126 email exchanges between dyads of 1094 physicians ...[more]
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