Analyzing the determinants to accept a virtual assistant and use cases among cancer patients: a mixed methods study.

ABSTRACT:

Background

Technological progress in artificial intelligence has led to the increasing popularity of virtual assistants, i.e., embodied or disembodied conversational agents that allow chatting with a technical system in a natural language. However, only little comprehensive research is conducted about patients' perceptions and possible applications of virtual assistant in healthcare with cancer patients. This research aims to investigate the key acceptance factors and value-adding use cases of a virtual assistant for patients diagnosed with cancer.

Methods

Qualitative interviews with eight former patients and four doctors of a Dutch radiotherapy institute were conducted to determine what acceptance factors they find most important for a virtual assistant and gain insights in

SUBMITTER: van Bussel MJP 

PROVIDER: S-EPMC9270807 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature