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Satisfaction of patients with diabetic kidney disease with traditional chinese medicine physician visits.


ABSTRACT:

Background

Patient-centred care is an important part of quality healthcare and patient satisfaction has been shown to be associated with improved clinical outcomes. We aim to explore the satisfaction of patients with diabetic kidney disease (DKD) with their visits to the TCM physician and its association with patients' socio-economic characteristics.

Methods

A questionnaire survey was conducted among patients aged >21 years with DKD. Participants' demographic, socioeconomic characteristics and satisfaction scores measured with the self-administered Medical Interview Satisfaction Scale (MISS) were collected after they visited the TCM physician. MISS is a 26-item questionnaire consisting of three domains - cognitive, affective and behavioural which was developed to assess patient satisfaction with medical consultation. Independent samples t-test and one-way analysis of variance (ANOVA) were used to analyse the data.

Results

137 participants completed the questionnaires and were included in the analysis. The mean satisfaction score was 3.1 out of 5, with the cognitive domain being significantly higher compared to the affective and behavioural domains. The mean satisfaction score of the cognitive domain differed significantly among participants staying in different types of housing and those with previous TCM encounters. The mean satisfaction score of the behavioural domain differed significantly among participants of different ethnicities. The mean satisfaction scores of all the domains were also significantly different among participants with different duration of follow-up with their TCM physicians.

Conclusion

We found that ethnicity, types of housing, previous TCM experience and the duration of follow-up with the TCM physician may affect the satisfaction scores of patients with DKD.

SUBMITTER: Zeng W 

PROVIDER: S-EPMC9800549 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature

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Publications

Satisfaction of patients with diabetic kidney disease with traditional chinese medicine physician visits.

Zeng Wanling W   Tan Hong Chang HC   Zheng Huang Fang HF   Lam Amanda Rui Lin ARL   Teo Kok Keong KK   Tan Chieh Suai CS   Kovalik Jean-Paul JP   Ghosh Sujoy S   Xin Xiao Hui XH  

Heliyon 20221216 12


<h4>Background</h4>Patient-centred care is an important part of quality healthcare and patient satisfaction has been shown to be associated with improved clinical outcomes. We aim to explore the satisfaction of patients with diabetic kidney disease (DKD) with their visits to the TCM physician and its association with patients' socio-economic characteristics.<h4>Methods</h4>A questionnaire survey was conducted among patients aged >21 years with DKD. Participants' demographic, socioeconomic charac  ...[more]

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