Managerial and Organizational Discourses of Workplace Bullying.

ABSTRACT: To explore how workplace bullying is addressed by hospital nursing unit managers and organizational policies.Although workplace bullying is costly to organizations, nurses report that managers do not consistently address the issue.This study used discourse analysis to analyze interview data and policy documents.There were differences in the manner in which managers and the policy documents labeled bullying-type behaviors and discussed the roles and responsibilities of staff and managers. Policies did not clearly delineate how managers should respond to workplace bullying.These differences can allow management variation, not sanctioned by policy. Unclear policy language can also offer insufficient guidance to managers, resulting in differential enforcement of policies.

SUBMITTER: Johnson SL 

PROVIDER: S-EPMC5570583 | biostudies-other | 2015 Sep

REPOSITORIES: biostudies-other