Improving patient access at a movement disorder clinic by participating in a Process Improvement Program.
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ABSTRACT:
SUBMITTER: Goodridge A
PROVIDER: S-EPMC4652694 | biostudies-literature | 2013
REPOSITORIES: biostudies-literature
Publications
Improving patient access at a movement disorder clinic by participating in a Process Improvement Program.
Goodridge Alan A Woodhouse Douglas D Barbour Janet J
BMJ quality improvement reports 20130708 1
Our multi-disciplinary neurology team were dissatisfied with long access times for consultation for new referrals. We participated in a rapid process improvement workshop and a structured improvement process. Over a six-month period we were able to reduce our access time for initial appointment for patients with suspected movement disorders from 133 to 20 days. We implemented a 'carousel' multi-disciplinary appointment and a standardised clinic form that improved the flow of patients and that we ...[more]
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