Ontology highlight
ABSTRACT:
SUBMITTER: Figueroa JF
PROVIDER: S-EPMC5561548 | biostudies-literature | 2016 Aug
REPOSITORIES: biostudies-literature
Figueroa José F JF Zheng Jie J Orav E John EJ Jha Ashish K AK
Health affairs (Project Hope) 20160801 8
Patient-reported experience is a critical part of measuring health care quality. There are limited data on racial differences in patient experience. Using patient-level data for 2009-10 from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), we compared blacks' and whites' responses on measures of overall hospital rating, communication, clinical processes, and hospital environment. In unadjusted results, there were no substantive differences between blacks' and whites ...[more]