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To send or not to send: weighing the costs and benefits of mailing an advance letter to participants before a telephone survey.


ABSTRACT: OBJECTIVE:A letter was mailed to half the participants (Letter?=?137; No Letter?=?138) of a 5-year follow-up survey regarding smoking cessation before attempting contact for a telephone interview. The primary outcome was the number of completed surveys per group (response rate). Secondary analyses of the number of telephone calls placed and a cost analysis were performed. RESULTS:No conclusive effect was found on the response rates per group (59.1% Letter, 50.0% No Letter; p?=?0.147). Additionally, a logistic regression, controlling for demographics, revealed that there was no direct effect of sending the letter on response rate (p?=?0.369). Non-parametric analysis showed significantly fewer calls (U?=?7962.5, z?=?-?2.274, p?

SUBMITTER: Schell C 

PROVIDER: S-EPMC6238335 | biostudies-literature | 2018 Nov

REPOSITORIES: biostudies-literature

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To send or not to send: weighing the costs and benefits of mailing an advance letter to participants before a telephone survey.

Schell Christina C   Godinho Alexandra A   Kushnir Vladyslav V   Cunningham John A JA  

BMC research notes 20181115 1


<h4>Objective</h4>A letter was mailed to half the participants (Letter = 137; No Letter = 138) of a 5-year follow-up survey regarding smoking cessation before attempting contact for a telephone interview. The primary outcome was the number of completed surveys per group (response rate). Secondary analyses of the number of telephone calls placed and a cost analysis were performed.<h4>Results</h4>No conclusive effect was found on the response rates per group (59.1% Letter, 50.0% No Letter; p = 0.1  ...[more]

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