Dataset Information

Assessing staff awareness and effectiveness of educational training on IT security and privacy in a large healthcare organization.

ABSTRACT:

Background

The increased use of health information systems and information technology (IT) in healthcare heightens the risk of security and privacy breaches. Necessary measures such as effective IT training and education are required to meet the challenges of protecting patient information.

Purpose

The objective of the study was to determine the effectiveness of existing educational and awareness modules in delivering the key messages around IT security and privacy.

Methods

The study was conducted in a large healthcare organization in Western Canada from September 2016 to March 2017. Using proportionate stratified random sampling, an online survey was distributed to all professional groups including clinical and non-clinical staff. In total, 586 participants responded to questions pertaining to whether or not they were aware of the IT education material, common potential breaches, and knowledge in preventing IT security and privacy breaches. Data were analyzed in SPSS version 19.

Results

The study found that most of the participants (80.9%) completed the online IT training. Staff perceived the online training as effective (57.5%). There was a significant positive correlation between staff perception about the effectiveness of IT security educational material and satisfaction with IT security in the organization (r=0.34, P<0.01). Those who completed the training were 4.2-times (CI=2.0-8.8) more likely to correctly report the action upon receiving spam emails than those who had not completed the training. The most common type of breach stated was not knowing how to encrypt emails when sending emails outside the organization. Only a small proportion of clinical (25.5%) and non-clinical staff (30.4%) reported knowing how to encrypt emails. Also, participants identified various strategies for improving the module content and compliance.

Conclusion

Online training provides a basic understanding of IT security and privacy concepts to prevent potential breaches. The training should be an integral part of healthcare staff continuing education to protect patient information.

SUBMITTER: Arain MA

PROVIDER: S-EPMC6331063 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature

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Publications

Assessing staff awareness and effectiveness of educational training on IT security and privacy in a large healthcare organization.

Arain Mubashir Aslam MA Tarraf Rima R Ahmad Armghan A

Journal of multidisciplinary healthcare 20190109

<h4>Background</h4>The increased use of health information systems and information technology (IT) in healthcare heightens the risk of security and privacy breaches. Necessary measures such as effective IT training and education are required to meet the challenges of protecting patient information.<h4>Purpose</h4>The objective of the study was to determine the effectiveness of existing educational and awareness modules in delivering the key messages around IT security and privacy.<h4>Methods</h4 ...[more]

PMID: 30666123

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Project description:BACKGROUND: Interpreter services for medical care increase physician-patient communication and safety, yet a "formal certification" process to demonstrate interpreter competence does not exist. Testing and training is left to individual health care facilities nationwide. Bilingual staff are often used to interpret, without any assessment of their skills. Assessing interpreters' linguistic competence and setting standards for testing is a priority. OBJECTIVE: To assess dual-role staff interpreter linguistic competence in an integrated health care system to determine skill qualification to work as medical interpreters. DESIGN: Dual-role staff interpreters voluntarily completed a linguistic competency assessment using a test developed by a language school to measure comprehension, completeness, and vocabulary through written and oral assessment in English and the second language. Pass levels were predetermined by school as not passing, basic (limited ability to read, write, and speak English and the second language) and medical interpreter level. Five staff-interpreter focus groups discussed experiences as interpreters and with language test. RESULTS: A total of 840 dual-role staff interpreters were tested for Spanish (75%), Chinese (12%), and Russian (5%) language competence. Most dual-role interpreters serve as administrative assistants (39%), medical assistants (27%), and clinical staff (17%). Two percent did not pass, 21% passed at basic level, 77% passed at medical interpreter level. Staff that passed at the basic level was prone to interpretation errors, including omissions and word confusion. Focus groups revealed acceptance of exam process and feelings of increased validation in interpreter role. CONCLUSIONS: We found that about 1 in 5 dual-role staff interpreters at a large health care organization had insufficient bilingual skills to serve as interpreters in a medical encounter. Health care organizations that depend on dual-role staff interpreters should consider assessing staff English and second language skills.

Dataset Information

Assessing staff awareness and effectiveness of educational training on IT security and privacy in a large healthcare organization.

Background

Purpose

Methods

Results

Conclusion

Publications

Assessing staff awareness and effectiveness of educational training on IT security and privacy in a large healthcare organization.

Similar Datasets

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