Ontology highlight
ABSTRACT:
SUBMITTER: Schlesinger M
PROVIDER: S-EPMC6731154 | biostudies-literature | 2020 Oct
REPOSITORIES: biostudies-literature
Medical care research and review : MCRR 20181006 5
Patient narratives have emerged as promising vehicles for making health care more responsive by helping clinicians to better understand their patients' expectations, perceptions, or concerns and encouraging consumers to engage with information about quality. A growing number of websites incorporate patients' comments. But existing comments have fragmentary content, fail to represent less vocal patients, and can be manipulated to "manage" providers' reputations. In this article, we offer the firs ...[more]