Optimizing Tele-ICU Operational Efficiency Through Workflow Process Modeling and Restructuring.

ABSTRACT: Little is known on how to best prioritize various tele-ICU specific tasks and workflows to maximize operational efficiency. We set out to: 1) develop an operational model that accurately reflects tele-ICU workflows at baseline, 2) identify workflow changes that optimize operational efficiency through discrete-event simulation and multi-class priority queuing modeling, and 3) implement the predicted favorable workflow changes and validate the simulation model through prospective correlation of actual-to-predicted change in performance measures linked to patient outcomes.

Setting

Tele-ICU of a large healthcare system in New York State covering nine ICUs across the spectrum of adult critical care.

Patients

Seven-thousand three-hundred eighty-seven adult critically ill patients a

SUBMITTER: Becker CD 

PROVIDER: S-EPMC7063929 | biostudies-literature | 2019 Dec

REPOSITORIES: biostudies-literature