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Glucose point-of-care meter operators competency: An assessment checklist.


ABSTRACT:

Background and objectives

Glucose point-of-care testing meters are essential technology ubiquitous in hospitals. They are operated by non-specialized staff who are assessed through an auto-recertification process that is dependent on operators successfully producing expected outcomes. Alternatively, we suggest that operator practices be directly observed using a competency assessment checklist.

Method

We designed a checklist based on literature and manufacturers' instructions and tested it by observing 30 operators at two sites (three hospitals) over two months in 2018.

Results

Despite all operators being auto-recertified, the checklist revealed that only 20% met the 80% threshold of compliance to standards. Moreover, the site with a POCT coordinator had a compliance rate of 82% versus 67% for the site that did not.

Discussion

The checklist is more reliable than auto-recertification in assessing operators' competence. It also highlights areas for process improvement and provides an opportunity to give personalized feedback to operators.

SUBMITTER: Tang Friesner C 

PROVIDER: S-EPMC7090327 | biostudies-literature | 2020 May

REPOSITORIES: biostudies-literature

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Glucose point-of-care meter operators competency: An assessment checklist.

Tang Friesner Cindy C   Meyer Julien J   Nippak Pria P  

Practical laboratory medicine 20200305


<h4>Background and objectives</h4>Glucose point-of-care testing meters are essential technology ubiquitous in hospitals. They are operated by non-specialized staff who are assessed through an auto-recertification process that is dependent on operators successfully producing expected outcomes. Alternatively, we suggest that operator practices be directly observed using a competency assessment checklist.<h4>Method</h4>We designed a checklist based on literature and manufacturers' instructions and  ...[more]

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