Ontology highlight
ABSTRACT:
SUBMITTER: Bao Y
PROVIDER: S-EPMC7394418 | biostudies-literature | 2020
REPOSITORIES: biostudies-literature
PloS one 20200731 7
Competitive intelligence (CI) has attracted much attention in innovation research, but most of existing literature studies CI in technological innovations in manufacturing industry, with little empirical research in context of service businesses. This paper first analyzes CI of service businesses and then uses covariance-based structural equation modeling (SEM) on a data of 333 got from the survey in tourism enterprises of east China to test the effect of customer CI, opponent CI, and supplier C ...[more]