Health Care Consumer Shopping Behaviors and Sentiment: Qualitative Study.
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ABSTRACT:
SUBMITTER: Gordon D
PROVIDER: S-EPMC7434061 | biostudies-literature | 2020 Jun
REPOSITORIES: biostudies-literature
Publications
Health Care Consumer Shopping Behaviors and Sentiment: Qualitative Study.
Gordon Deborah D Ford Anna A Triedman Natalie N Hart Kamber K Perlis Roy R
Journal of participatory medicine 20200616 2
<h4>Background</h4>Although some health care market reforms seek to better engage consumers in purchasing health care services, health consumer behavior remains poorly understood.<h4>Objective</h4>This study aimed to characterize the behaviors and sentiment of consumers who attempt to shop for health care services.<h4>Methods</h4>We used a semistructured interview guide based on grounded theory and standard qualitative research methods to examine components of a typical shopping process in a sam ...[more]
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