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Real-world insights from launching remote peer-to-peer mentoring in a safety net healthcare delivery setting.


ABSTRACT: Peer mentors have been proven to improve diabetes outcomes, especially among diverse patients. Delivering peer mentoring via remote strategies (phone, text, mobile applications) is critical, especially in light of the recent pandemic. We conducted a real-world evaluation of a remote diabetes intervention in a safety-net delivery system in New York. We summarized the uptake, content, and pre-post clinical effectiveness for English- and Spanish-speaking participants. Of patients who could be reached, 71% (n?=?690/974) were enrolled, and 90% of those (n?=?618/690) participated in coaching. Patients and mentors had a mean of 32 check-ins, and each patient set an average of 10 goals. 29% of the participants accessed the program via the smartphone application. Among participants with complete hemoglobin A1c data (n?=?179), there was an absolute 1.71% reduction (P?

SUBMITTER: Lyles CR 

PROVIDER: S-EPMC7883966 | biostudies-literature | 2021 Feb

REPOSITORIES: biostudies-literature

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Real-world insights from launching remote peer-to-peer mentoring in a safety net healthcare delivery setting.

Lyles Courtney R CR   Sarkar Urmimala U   Patel Urvashi U   Lisker Sarah S   Stark Allison A   Guzman Vanessa V   Patel Ashwin A  

Journal of the American Medical Informatics Association : JAMIA 20210201 2


Peer mentors have been proven to improve diabetes outcomes, especially among diverse patients. Delivering peer mentoring via remote strategies (phone, text, mobile applications) is critical, especially in light of the recent pandemic. We conducted a real-world evaluation of a remote diabetes intervention in a safety-net delivery system in New York. We summarized the uptake, content, and pre-post clinical effectiveness for English- and Spanish-speaking participants. Of patients who could be reach  ...[more]

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