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Taking the perspectives of many people: Humanization matters.

ABSTRACT: In a busy space, people encounter many other people with different viewpoints, but classic studies of perspective-taking examine only one agent at a time. This paper explores the issue of selectivity in visual perspective-taking (VPT) when different people are available to interact with. We consider the hypothesis that humanization impacts on VPT in four studies using virtual reality methods. Experiments 1 and 2 use the director task to show that for more humanized agents (an in-group member or a virtual human agent), participants were more likely to use VPT to achieve lower error rate. Experiments 3 and 4 used a two-agent social mental rotation task to show that participants are faster and more accurate to recognize items which are oriented towards a more humanized agent (an in-group member or a naturally moving agent). All results support the claim that humanization alters the propensity to engage in VPT in rich social contexts.

SUBMITTER: Ye T

PROVIDER: S-EPMC8219553 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature

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Taking the perspectives of many people: Humanization matters.

Ye Tian T Furumi Fumikazu F Catarino da Silva Daniel D Hamilton Antonia A

Psychonomic bulletin & review 20201214 3

In a busy space, people encounter many other people with different viewpoints, but classic studies of perspective-taking examine only one agent at a time. This paper explores the issue of selectivity in visual perspective-taking (VPT) when different people are available to interact with. We consider the hypothesis that humanization impacts on VPT in four studies using virtual reality methods. Experiments 1 and 2 use the director task to show that for more humanized agents (an in-group member or ...[more]

PMID: 33319316

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Project description:BackgroundResearch underpinning the patient experience of people with chronic conditions in Australian general practice is not well developed. We aimed to ascertain the perspectives of key stakeholders on aspects of patient experience, more specifically with regards to accessing general practice in Australia.MethodsUsing a qualitative design, semi-structured interviews were conducted by telephone and face-to-face with people living with one or more chronic conditions, informal carers, and primary care providers between October 2016 and October 2017. Participants were recruited and selected from three demographically representative primary health networks across Sydney, Australia. Interview transcripts and researcher's reflective fieldnotes were coded and analyzed for key themes of access. Analysis and interpretation of data were guided by Levesque's model of access, a conceptual framework to evaluate access broadly and from corresponding patient- and provider-side dimensions.ResultsA total of 40 interviews were included in the analysis. Most participants had attended their general practices for 10 years or more and had regular primary care providers. People with chronic conditions reported access barriers predominantly in their ability to reach services, which were related to illness-related disabilities (limited mobility, chronic pain, fatigue, frailty) and limitations in the availability and accommodation of health services to address patient preferences (unavailability of after-hours services, lack of alternative modes of service delivery). While cost was not a major barrier, we found a lack of clarity in the factors that determined providers' decisions to waive or reduce costs for some patients and not others.ConclusionsPeople managing chronic conditions with a long-term primary care provider experienced access barriers in general practice, particularly in their ability to physically reach care and to do so on a timely basis. This study has important policy and practice implications, as it highlights patients' experiences of accessing care and possible areas for improvement to appropriately respond to these experiences. Themes identified may be useful in the design of a patient experience survey tool specific to this population. While it incorporates perspectives from patients, carers and providers, this study could be further strengthened by including perspectives from culturally and linguistically underrepresented patient groups and more carers.

Dataset Information

Taking the perspectives of many people: Humanization matters.

Publications

Taking the perspectives of many people: Humanization matters.

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