Ontology highlight
ABSTRACT:
SUBMITTER: Shi Y
PROVIDER: S-EPMC8494268 | biostudies-literature | 2021 Oct
REPOSITORIES: biostudies-literature
Proceedings of the Institution of Mechanical Engineers. Part E, Journal of process mechanical engineering 20210316 5
Customer requirements (CRs) have a significant impact on product design. The existing methods of defining CRs, such as customer surveys and expert evaluations, are time-consuming, inaccurate and subjective. This paper proposes an automatic CRs definition method based on online customer product reviews using the big data analysis. Word vectors are defined using a continuous bag of words (CBOW) model. Online customer reviews are searched by a crawling method and filtered by the parts of speech and ...[more]