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Development and Validation of a Circumplex Measure of the Interpersonal Culture in Work Teams and Organizations.

ABSTRACT: Interpersonal circumplex (IPC) inventories assess a range of dispositions but can condense and compare their findings within a circular model defined by two factors: agency and communion. Whereas other IPC inventories assess individuals, the current research introduces IPC inventories assessing the interpersonal culture (interaction and communication norms) characterizing an entire organization or team-namely, the Circumplex Culture Scan (CCS) and Circumplex Team Scan (CTS). Across an initial development sample (n = 1676), online validation sample (CCS, n = 808; CTS, n = 832), and onsite validation sample (CCS, n = 516 respondents from 21 organizations; CTS, n = 347 respondents from 38 teams), the eight 8-item CCS/CTS octant scales demonstrated good internal consistencies, circumplex properties, reliable within-group agreement and between-group variance (thus justifying aggregation across an organization/team), and convergent, discriminant, and incremental validity in relation to other measures. According to their members, the organizations/teams with the most satisfied members and customers/clients were organizations/teams with considerably stronger communal (e.g., being open and respectful) than uncommunal (e.g., being rude and guarded) norms and somewhat stronger agentic (e.g., being eager and assertive) than unagentic (e.g., being cautious and quiet) norms. The CCS/CTS complements existing IPC and organizational culture measures and helps bridge the IPC and organizational literatures.

SUBMITTER: Locke KD

PROVIDER: S-EPMC6504781 | biostudies-other | 2019

REPOSITORIES: biostudies-other

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Development and Validation of a Circumplex Measure of the Interpersonal Culture in Work Teams and Organizations.

Locke Kenneth D KD

Frontiers in psychology 20190501

Interpersonal circumplex (IPC) inventories assess a range of dispositions but can condense and compare their findings within a circular model defined by two factors: agency and communion. Whereas other IPC inventories assess individuals, the current research introduces IPC inventories assessing the interpersonal culture (interaction and communication norms) characterizing an entire organization or team-namely, the Circumplex Culture Scan (CCS) and Circumplex Team Scan (CTS). Across an initial de ...[more]

PMID: 31118910

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Project description:BackgroundCompetitive and cooperative serious games have become increasingly popular in areas such as rehabilitation and education and have several potential advantages over single-player games. However, they are not suitable for everyone, and the user experience in competitive and cooperative serious games depends on many factors. One important factor is the verbal interaction between players, but the effect of this factor has not been extensively studied because of the lack of a validated measurement tool.ObjectiveThis paper aimed to validate a brief questionnaire that measures the verbal interaction between 2 players of a serious game. The questionnaire consists of 8 questions pertaining to the amount of conversation, its valence (positive or negative emotion), and its game relatedness.MethodsThe questionnaire was validated with 30 pairs of participants who played a competitive serious game for 10 min while being recorded with cameras. The questionnaire was filled out by both participants, an in-person observer, and 2 members of our research group who watched the videos. Results from these raters were used to develop questionnaire instructions, and the finalized questionnaire was given to 2 additional raters who were trained on 5 videos and then rated the other 25 videos independently.ResultsThe questionnaire's interrater reliability is excellent for the amount of conversation and its game relatedness (intraclass correlation coefficients [ICCs] above 0.9). Interrater reliability is fair to good for conversation valence (ICCs between 0.4 and 0.7). We believe that the lower interrater reliability for valence is primarily because of a limited spread of valence values in our sample. Furthermore, questionnaire ratings were significantly correlated with players' personality characteristics (eg, amount of conversation was correlated with extraversion) and pressure/tension experienced in the competitive game.ConclusionsThe validated questionnaire has the potential to be a useful tool for studying user experience in competitive and cooperative serious games. Furthermore, it could be adapted for other applications such as entertainment games. However, it has only been validated with unimpaired university students in a 2-player competitive serious game and should next be validated with different target populations (eg, stroke survivors) and different game designs (eg, cooperative games).

Project description:BACKGROUND: There is no comprehensive measure of dimensions describing the nursing relationship that is suitable for use with survey samples and that is focused on nursing particular types of patients. The objective of this study was to develop a measure to investigate significant dimensions of the nurse-patient relationship, the Nursing Relationship Scale (NRS). METHODS: Hypothetical cases (diabetes or mental illness) in vignette format were presented to 132 psychiatric and 76 general nurses. Thirty-four questions about the nurse-patient interaction were asked. Principal component analyses (with oblique rotation) were used to identify underlying dimensionality in the correlations of items, combining ratings from the two case vignettes. Scales were constructed from the final solution and Cronbach's alpha coefficients calculated. Subscale score variations were analysed across nurse type and patient type to examine the discriminant validity of the subscales. RESULTS: Principal components analysis revealed five dimensions accounting for 52 percent of the variation within items. Four 'conceptual' factors were derived. These were labeled Caring/Supportive Approach, Nursing Satisfaction, Authoritarian Stance, and Negativity. Developed as subscales, reliability analysis indicated high internal consistency with respective alpha coefficients for the diabetes case 0.91, 0.75, 0.65, and 0.78 and for the mental illness case of 0.91, 0.75, 0.73, and 0.85. There was significant variation in scale scores according to nurse type (psychiatric versus general) and patient type (diabetes versus mental illness). Nurses endorsed more highly items from the subscales Caring/Supportive Approach and Nursing Satisfaction than items from Authoritarian Stance (with intermediate endorsement) and Negativity (lowest endorsement) subscales. CONCLUSIONS: Psychometric evaluation of the NRS suggests it is a reliable instrument for measuring four key dimensions of the nurse-patient relationship and enables the study of this relationship in large samples.

Dataset Information

Development and Validation of a Circumplex Measure of the Interpersonal Culture in Work Teams and Organizations.

Publications

Development and Validation of a Circumplex Measure of the Interpersonal Culture in Work Teams and Organizations.

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