How do patients value and prioritize patient portal functionalities and usage factors? A conjoint analysis study with chronically ill patients.

ABSTRACT:

Background

Patient portal use can be a stimulant for patient engagement. Yet, the heterogeneous landscape of tethered patient portals, is a major barrier to further portal development and implementation. A variety in portal access means, functionalities, usability and usefulness exists; without having accurate sight on patient perspectives. We aimed to get insights on possible coherence between patients' preferred usage factors of portals and patients' prioritization of functionalities, within the complexity of their disease management across different healthcare organizations.

Methods

A conjoint analysis questionnaire was sent to patient panels of two large patient associations in The Netherlands, centered on heart and vascular diseases and lung diseases.

Results

Of

SUBMITTER: Wildenbos GA 

PROVIDER: S-EPMC6249922 | biostudies-literature | 2018 Nov

REPOSITORIES: biostudies-literature